Detroit IT currently shows stronger trust indicators (61/100) and overall platform reputation signals. Detroit IT has a larger review footprint (68 reviews) which may indicate broader market experience and customer engagement.
| Feature | Active Solutions Group | Detroit IT |
|---|---|---|
| Customer Rating | ⭐ 4.4/5 | ⭐ 4.1/5 |
| AI Trust Score | 31/100 | 61/100 |
| Total Reviews | 9 | 68 |
| Location | Dearborn | Dearborn |
| Best Company Size | Small MSP | Small MSP |
| Estimated Pricing Tier | Budget Friendly | Budget Friendly |
| Best Suited For |
Cybersecurity-Focused Businesses
|
Cybersecurity-Focused Businesses
|
| AI Evaluation | Competitive alternative | ✅ Stronger trust signals |
| Support Responsiveness | 70/100 | 85/100 |
| Communication Quality | 85/100 | 85/100 |
| Technical Expertise | 70/100 | 70/100 |
| Client Relationship Score | 70/100 | 80/100 |
| Cybersecurity Readiness | 70/100 | 70/100 |
| Recommended | 🏆 Recommended Match |
Detroit IT holds the stronger overall trust position with a 61/100 trust score. Security scoring shows Active Solutions Group at 70/100 versus 70/100 for Detroit IT, highlighting measurable differences in cybersecurity readiness and infrastructure protection maturity.
Active Solutions Group currently leads customer satisfaction with an average rating of 4.4/5. Communication scoring places Active Solutions Group at 85/100 compared with 85/100 for Detroit IT, reflecting differences in responsiveness, clarity, and ongoing client interaction quality. Relationship management scores of 70/100 and 80/100 also indicate varying approaches to long-term customer engagement and account support.
Detroit IT has accumulated 68 customer reviews, indicating stronger public visibility and broader customer exposure. Technical expertise scoring places Active Solutions Group at 70/100 versus 70/100 for Detroit IT, highlighting differences in infrastructure expertise, troubleshooting capability, and managed IT operational depth. Support responsiveness scores of 70/100 and 85/100 further reflect differences in helpdesk execution, ticket handling, and operational support consistency.
Active Solutions Group appears positioned for Cybersecurity-Focused Businesses with Budget Friendly, while Detroit IT shows stronger alignment for Cybersecurity-Focused Businesses under a Budget Friendly pricing structure.
Customer sentiment themes are derived from publicly available review signals, service positioning, and managed IT support categories.
Detroit IT currently holds a higher trust score of 61/100 compared with 31/100 for Active Solutions Group.
Active Solutions Group shows a technical expertise score of 70/100 and support responsiveness score of 70/100, while Detroit IT scores 70/100 for technical depth and 85/100 for operational support responsiveness. These scoring differences may reflect variations in infrastructure management complexity, troubleshooting capability, cloud operations maturity, and overall managed IT execution quality.
Active Solutions Group currently maintains an average rating of 4.4/5 across 9 customer reviews, while Detroit IT shows 4.1/5 across 68 customer reviews. Communication scoring of 85/100 versus 85/100 also highlights comparative responsiveness, issue clarity, and long-term customer interaction quality.
Active Solutions Group appears more aligned for Cybersecurity-Focused Businesses, while Detroit IT shows stronger positioning for Cybersecurity-Focused Businesses. Security readiness scoring of 70/100 versus 70/100.
Reviewing providers like Active Solutions Groupand Detroit IT side-by-side can help organizations identify which MSP aligns best with their technology requirements, security priorities, and business growth plans. For specific company information visit the MSP website(s) below.
