Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 93.333333333333%
😐 Neutral: 0%
😠 Negative: 6.6666666666667%
Miami, Florida
ActivePBX Quotes?Based on 15 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support.
Been a customer for a number of years. Product and service is good, but texting is unreliable. For us it's mission critical and we are now down from texting for the 3rd time in 3 years. This time it's been down for a week and no …...
AMAZING CUSTOMER SERVICE! They were helpful, and very knowledgable. It is a very smooth experience having them help me with my phone service...
I've used ActivePBX at my office for the last two years and I am very happy with the equipment they sold me and the service they provide. I recommend ActivePBX to other attorneys for their phone service needs and have never heard a bad …...
Our company company switched over from Cbeyond telecommunications over to Active PBX and we have not looked back since. Not only did we save a substantial amount of money on our fees, but we feel we are a valued client at PBX and not just number....
I am very happy with Active PBX! it was a seamless transition and I'm definitely paying a lot less for alot more features! Out with the old in with the new!...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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