Annie Lehi - MSP Reviews, Trust Score & AI Analysis

Annie operates as a Balanced MSP with notable strengths in Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 5 (11 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Annie

82
Trust Score
11
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Lehi, Utah

Annie Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

thank
review
stars
appreciate
leaving

AI Review Intelligence Summary

Based on 11 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Kirt F

We have been using Annie for couple years and extremely grateful and happy to have this service at our office! Annie helps us with missed opportunities on our phone and website, answering questions, collecting info and is basically another …...

Adeline Rigby

Hi Adeline! We appreciate you taking the time to leave us a review. We aim to please!...

Bryan Cheney

Thank you for leaving us a great review Bryan!...

Drew Royster

Thank you for leaving us a review Drew!...

Eric C

5 stars from Eric! We know what it takes to get 5 stars, and we're happy we earned them from you....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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