Applied Tech Reviews, Services & Trust Score
✨ AI Insights for Applied Tech
Trust Score
Analyzed Reviews
😊 Positive: 95%
😐 Neutral: 0%
😠 Negative: 5%
Madison, Wisconsin
Applied Tech Quotes?Service Delivery Analysis
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
Applied Tech is widely praised for its prompt, thorough, and professional IT support services. Customers appreciate the competence, clear communication, and friendly demeanor of technicians like Jasmine, Andrew, Colin, and others. The company has a strong track record of resolving complex technical issues efficiently, often going beyond expectations to ensure customer satisfaction. Long-term clients highlight reliable service and strong customer orientation. However, there is a notable exception where communication breakdowns and internal coordination issues led to dissatisfaction. Overall, Applied Tech is regarded as a dependable and customer-focused IT provider with an emphasis on timely and effective problem resolution.
Customer Review Highlights
Applied Tech is thorough and prompt with response. I look forward to working with them as our IT Provider...
John was to the point and collaborative in his approach to helping me, which was great....
Had a priority 1 issue that impacted our business to where we couldn't function. While our agreement is that this is followed up on in 30 minutes, this was far from the case. 2 HOURS and 15 minutes later, we finally got a call back. …...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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