Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 66.666666666667%
😐 Neutral: 0%
😠 Negative: 33.333333333333%
Chicago, Illinois
Avaya Nortel Phone Systems Support Quotes?Based on 6 reviews averaging 3.7 stars, overall feedback is mixed. Customers most often mention strong communication. Some reviewers raised concerns about professionalism concerns.
Morgan Birge has helped support my company's phone systems on Avaya & 8x8 for over 10 years. They are a trusted partner for my company and have ensured that our phone-heavy business is able to mainain high uptimes and conduct our business. Thank you for all the help over the years....
Excellent response time and service....
I worked with the MBA technical team on a regular basis and always get the results I need in a timely manner. Their customer service and communication are quality service that can't be beat....
I have worked with MB for several years and have always had good experiences....
1-star review because this company doesn't follow through with what they say they are going to do. Do not work with this company, they will tell you one thing and do the complete opposite! Simon the owner is not an honest person and has been very shady with our organization....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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