Broom Computers (Hattiesburg) - 4.2/5 Rated MSP Reviews & Services

Broom Computers is a Balanced MSP based in Hattiesburg, holding a 4.2/5 rating across 5 reviews. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.2 (5 reviews) AI Trust Score: 26/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Broom Computers

26
Trust Score
3
Analyzed Reviews

😊 Positive: 66.666666666667%

😐 Neutral: 0%

😠 Negative: 33.333333333333%

🌐 Visit Website

Hattiesburg, Mississippi

Broom Computers Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

laptop
charger
even
battery
needed

AI Review Intelligence Summary

Based on 3 reviews averaging 3.7 stars, overall feedback is mixed. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Jesse Grantham

Outstanding hometown business. They had everything I needed, and Johnathan even saved us money on software by guiding us on what we needed and not just what everyone wants to sell. Thank you, Broom Computers, we love our computers......

Micheal Lucas

Great Service as Always. New Battery for laptop....

Daniel Cantino

Explained the problem and left my laptop. Went t next day to check on progress and was told to buy a new charger. New charger and still nothing. Don’t believe it was even looked at bc the battery is dead. Had anyone plugged it in and seen …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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