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Captain IT

Riverside, California

4.9 (82 reviews)

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📈 AI Insights

92
Trust Score
60
Analyzed Reviews

😊 Positive: 100

😐 Neutral: 0

😠 Negative: 0

About Captain IT

Captain IT is a managed IT service provider based in Riverside, California, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.

Businesses evaluating Captain IT should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.

📝 AI Review Summary

Captain IT consistently delivers exceptional managed IT services, praised for their rapid response times, technical expertise, and professional customer support. Clients highlight their reliability in resolving diverse IT issues, from network setups and virus removal to hardware connectivity. The team, including standout members like Jesus, Lucas, Anthony, and Kevin, is recognized for their courteous, patient, and knowledgeable approach. Customers appreciate the company's commitment to community opportunities and personalized service that aligns with unique business needs. Overall, Captain IT is highly recommended for businesses seeking dependable, efficient, and friendly IT support.

Our Analysis of Captain IT

Based on available data, customer reviews, and service offerings, Captain IT appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Riverside often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.

Strengths

  • Local presence in Riverside for faster support
  • Managed IT and support services for business continuity
  • Focus on cybersecurity and infrastructure stability

Considerations

  • Pricing may vary depending on service scope
  • Businesses should confirm SLA terms and response times
  • Compare with similar providers before final decision

Best For

Captain IT is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Riverside.

How to Choose Between Captain IT and Other MSPs

When comparing Captain IT with other providers in Riverside, businesses should evaluate:

  • Response times and availability (24/7 vs business hours)
  • Cybersecurity capabilities and compliance support
  • Scalability of services as your business grows
  • Customer reviews and satisfaction levels
  • Transparency in pricing and contracts

CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.

FAQs about Captain IT

What services does Captain IT offer?

Captain IT provides Managed IT Services, .

Where is Captain IT located?

Captain IT is based in Riverside, California.

How can I contact this MSP?

You can contact them via phone or request a quote using the form on this page.

Pricing Insights

Managed IT service pricing in Riverside typically depends on the size of your business, number of users, and level of support required. While exact pricing for Captain IT may vary, industry benchmarks include:

  • $100 to $250 per user per month for fully managed IT services
  • $75 to $150 per device per month
  • $100 to $200 per hour for on-demand IT support

Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.

Reviews


Number of reviews : 82

Our old IT guy had not updated our computers for 2 years and I could never get a hold of him when we needed quick assistance. Captain IT took over and cleaned up our network. Their response times are fantastic. Great computer support service!

Captain IT set up our computer network, VoIP phone system, email system, and everything else we needed to get our business up and running. They have been nothing short of awesome. They are just a phone call away and assist with any issues immediately. I highly recommend Captain IT and their IT support services!

Been with Captian IT for several years now very happy with the service. Lucas and all the other IT guys are always there for us when needed highly recommend

I have been using Captain it for few years now they have always been on top of my issues highly recommend

Captain IT doesn't only offer Managed IT services, they offer opportunities to our community. Thank you Anthony, for giving my husband a chance to be proud of his work. ? …

I called and needed to have my scanner connected. I had gotten a new printer and it did not recognize my scanner. It was taken care of immediately and Jesus was wonderful to work with. Very in fact extremely courteous.

This company is top notch! Very professional to work with. Any time we have an issue we get a quick response and they start working with us to resolve it right away. Jesus is always there to answer any of our questions we have. Jesus …

Our office has been using Captain It for a few years now and we always receive great service. Jesus is very helpful, friendly and always responds to our IT situations in a timely matter.

Captain IT is always quick and friendly when helping with our computer or phone issues. Their customer service is amazing and their service reps are always friendly, efficient and knowledgeable.

I receive excellent customer service with Captain It. They have a quick response and are a pleasure to work with.

A wonderful team of people, always willing to help.As a customer Complete satisfaction with the entire staff, very professional, dedicated to providing real solutions. Special mention to Lucas for all his effort and problem-solving.

So so pleased with Captain IT. They are amazing! Always available when you are in need. They are prompt and very pleasant to work with. Very respectful and professional. I would highly recommend them to anyone. Thank you so much Adrian, …

Captain IT's team is awesome. Will recommend their service to everyone. Whether it is something small like connecting a printer, or getting a strong virus out of your computer. Now he is our IT guy, and i have never had any problem with viruses or anything. Thanks Captain IT crew.

Captain IT is great to work with. Super knowledgeable, and great help when needed.

Outstanding customer service ! I had lot all internet an d phone. They were here withing the hour and fix within an hour. I will call them again for there service when have a need.

Captain IT is a great partner! They consistently work with us in a way that matches our unique business processes and technology. Lucas and Kevin are superstars! I appreciate the direct access to knowledgeable staff who can quickly work …

They have been super helpful throughout our whole integration with them. I have asked Jesus a million questions and he's answered all of them and worked out all the kinks in our system. Highly recommended!!

I was in a jam with an IT issue and was referred to Captain IT. I called them, explained my situation, and they scheduled a same-day appointment at my office. Jesus from Captain IT showed up on time shortly thereafter and resolved my …

Great work! Network went down, Captain IT replaced a complicated router setup in less than an hour. 5 Stars

I had a great experience with Captain IT, They answer my call right away and were able to offer fast service. my computer problem was resolve within the hour and was able to get back to work right away. Jesus was knowledgeable and Professional. Will definitely give them a call again :)

The staff is great, they are very patient with those of us not really savvy in this area. I love that I can put in a request and get an automatic response stating they received it. You don’t have to wonder. Their turn around rate is very fast too!

Anthony & Kevin were excellent partners in executing a network reconstruction plan with many moving parts. They were both patient, prompt and professional in addressing my company's needs and explaining their solutions to me. Well done gentlemen!

Our company has been using Captain IT for the past few years and have not regretted it once! Their staff is friendly, helpful and quick to respond to our issues. We are happy with the service we have revived. Our office would recommend other businesses whether it's small or big.

Our organization has partnered with Captain IT for several years, and their service has been consistently exceptional. Their team demonstrates a high level of technical expertise, professionalism, and reliability. Issues are addressed …

Captain IT has very friendly staff. Our rep was Jesus and I would highly recommended them since they are always there to answer any questions and if they miss your call they will call you right back.

Anthony at Captain IT is a dedicated and talented IT professional that I would highly recommend for your business. They respond quickly, resolve problems in a timely manner and provide excellent customer service.

Setting up access as a remote employee and Captain IT addressed all my needs and issues very fast. They were very professional and I would highly recommend them for any IT service you need!

Mark and Jesus were both were very professional and courteous. They took time to understand the nature of the problem; explained their services/billings and solved the problem in minutes. I highly recommend using Captain IT. It is nice that they are also local but they can also help remotely. Thank you both.

Highly recommended! Captain IT helped our construction business
upgraded all of our on premise severs. Anthony and his team are great,
they helped spec all new servers & hardware then installed everything. …

My former computer Genius (25years) who aided me for years past away. This caused me to have a bind. I am not a large company, a small company with a big computer network. I have been looking for person with computer knowledge far greater …

Captain IT is very responsive and thorough he and his team are knowledgeable and helpful in solving any issues I have.
I strongly recommend them.

We hired Captain IT for our IT needs and we are very happy with our decision and the quality of services received at this point. Anthony and his team are very responsive and clearly want to deliver excellent service that allows one to operate without any major hiccups that take away from the bottom line.

Captain IT was called in for an emergency service and they were able to come in and help us get back up and running immediately. We were very impressed with their professionalism and responsiveness.

I had a great experience with Jesus ( tech) was awesome he came early took care of all my IT issues in my office. will be recommending him to my business group

The personal are knowledgeable, on time and polite. The company as a whole is very proactive and on top of things.. We could not be happier with their service. and glad we are on board the Captain IT.

Friendly service and a great staff. Captain IT has the team and experience you can count on for all your network and computer needs.

The guys over there at Captain IT are very quick at getting back to you when you have an issue. They walk you right through the issue over the phone, or they remotely take over your screen to fix the problem. …

Great peace of mind to have a local IT Management team to provide same day service in connecting our High Speed Fiber to our clients network.

Our company has been working with with Captain IT for a couple of years now. Lucas is great with solving any issues I have had with my computer by remote viewing. When Lucas says he needs to return my call, he doesn't forget! Captain IT has great customer service.

John is great! No matter how many times I call, he is always happy to assist.

Anthony is awesome. Very knowledgeable.

Honestly, they made a complicated situation feel simple. I left with my documents in hand and total clarity.

Anthony and his team members have been my IT firm for several years now, handling all of my office needs (four complete workstations, a server, the network, email hosting, and phone system hosting) and my home computers. The work is …

I have been dealing with Captain IT for several years now and every time Anthony has solved my problem by remote viewing. We have actually never met!
During the holidays, my computer crashed. It started out as a monitor problem …

Before meeting Captain IT, the computers at my practice were very slow and were always losing connection to important programs that we use daily. It was extremely frustrating! …

Captain IT was highly recommend to me and I am very pleased with the services provided. Very efficient, always on time and the technician, Jesus was AWESOME! Thank you Captain IT for your excellent service.

We have been using Captain It now for two years and they have been excellent to work with. There automated system by email makes our busy business works so much better, they are also a phone call away at all times. Highly recommend.

Great service, prompt and very professional. I recommend Captain IT service and I will use them again in future.

Anthony and his team are always prompt and professional. They listen to your needs/concerns then provide their input on solutions. …

Captain IT has been handling our equipment and network needs since 2010. Captain IT handles new equipment purchases, hardware configurations, maintenance and monitors our entire system to insure against threats and insures software updates …

As a tech company we have to rely on a reputable company. CapIT is fast, reliable. We have about 30 people in the office, and CapIT is always on point when we need them. Keep it up A.

Great Experience with Captain IT, They are AWESOME! Anthony and John are so friendly and professional when it comes to my computer issues.

The service was fantastic. We found issues that were able to be resolved quickly. We will be using them for our regular service provider from now on.

I strongly recommend Anthony and his company Captain IT. I have been working with him for several years now. Anthony has come on-site at my business on several occasions to help us fix software and networking problems. He has also assisted …

Phenomenal service and knowledge about how to protect your business network. My firm has had services provided by Captain IT for years now, and we are grateful for their professionalism.

Captain IT is terrific! They are super knowledgeable, dependable; always on time and always take care of our needs. I highly recommend them.

Captain IT has been a game changer for my business. Their IT support services have helped me to focus on what I do best while leaving the tech side in capable hands. Their expertise and reliability are unmatched.

Anthony and his personnel are great. I receive great and fast service from his company. I highly recommend this Company

Captain IT Support staff is amazing. Betsy is always so friendly and full of life. Jesus, Adrian and Dennis are more than helpful when it comes to our computer needs.

It was a very straightforward visit. Jesus explained the procedures and made it easy to understand, timely and professional. …

I had some questions about a program on my computer at work and called Captain IT, Jon took my call, he was very helpful . I can now understand the program and am very grateful for the responsive assistance.

Services

Managed IT Services

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