CloudMinders (Beaverton) - 4.7/5 Rated MSP Reviews & Services

CloudMinders is a Balanced MSP based in Beaverton, holding a 4.7/5 rating across 14 reviews. Customers most often mention Fast response times, Helpful support team. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 4.7 (15 reviews) AI Trust Score: 60/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for CloudMinders

60
Trust Score
13
Analyzed Reviews

😊 Positive: 84.62%

😐 Neutral: 0.00%

😠 Negative: 15.38%

🌐 Visit Website

Beaverton, Oregon

CloudMinders Quotes?

Business Support Operations Analysis summary

Operational Scoring

85
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team

Most Common Customer Feedback Themes

Fast response times
Helpful support team
jeremy
cloudminders
professional

AI Review Intelligence Summary

Based on 13 reviews averaging 4.4 stars, overall feedback is strong. Customers most often mention responsive support, helpful support.

Customer Review Highlights

Gwen Turner

Updating: 09/10/2026 - have declined your services multiple times now and yet you keep calling, even after being told to stop calling. …...

Michele Hennigan

Cloudminders allows me to do what I do best, and allow them to do the IT business I don't understand or have to for. Thank you. One very happy customer....

Gwen Turner

Received a cold call from someone marketing for this company. I politely let their person know we were happy with who we had. I had to go through three more "buts" and continued 'no thank you" before your marketing person ended the call. …...

Jason Brown Mortgage

I have known and worked with Jeremy for over the last 15+ years. He is knowledgeable and timely in his approach and has always helped us get back on track. Just talk to him for 2 minutes and you will know you are working with the right …...

E C

I've worked with Cloudminders since their inception, and have been incredibly impressed with their innovation and follow through. You won't find better partners than Jeremy Davis and his experienced team to help your company....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 1-25 employees (small business) organizations seeking managed IT services

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