CMIT Solutions of Monmouth County North in Lakewood: 5.0-Star MSP Reviews & Trust Score

CMIT Solutions of Monmouth County North is a Balanced MSP based in Lakewood, holding a 5.0/5 rating across 28 reviews. Customers most often mention Fast response times, Helpful support team, Professional client interactions, Exceptional customer satisfaction. Some reviews also note Security incident reported. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 5 (28 reviews) AI Trust Score: 86/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
50/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for CMIT Solutions of Monmouth County North

86
Trust Score
26
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Lakewood, New Jersey

CMIT Solutions of Monmouth County North Quotes?

Operational Overview summary

Operational Scoring

85
Support
70
Communication
70
Technical
90
Relationships
50
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Security concerns
Professional client interactions
chris

AI Review Intelligence Summary

Based on 26 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, professionalism. Some reviewers raised concerns about a reported security issue.

Customer Review Highlights

Laura Geftic

We are local business owners who used CMIT to assist in a migration to Microsoft directly, and continue to use their services general email support and technical issued. Despite some major hiccups that were the result of programming not …...

Jadae Lawson

I absolutely love working with this team. I have been with them for a long time, and they truly feel like a partner in my business, not just an IT company. They are thoughtful, proactive, and always come from a place of consultation and …...

Chris Benzon

All their techs have been great to work with. Very responsive and they fix problems quickly!...

John Benzon

All their techs have been great to work with. Very responsive and they fix problems quickly!...

Jacquelyn Gernaey

We have used CMIT for around 6 months. We came from a bad experience and they helped us before we had gotten all the documents finished. We have a complicated onboarding because we have 2 companies and our staff cross over to both. They …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

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