Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 81.82%
😐 Neutral: 0.00%
😠 Negative: 18.18%
Rapid City, South Dakota
Computer Guy Quotes?Based on 11 reviews averaging 4.3 stars, overall feedback is strong. Customers most often mention responsive support.
Kirk is very knowledgeable about the latest tech changes. He’ll go the extra mile to share tips and tricks on how to keep your system safe, secure and running efficiently. He was able to tell me what was wrong with my printer without even …...
Their customer service needs big improvements. Answering the Phone might go a long way in resolving issues from your clients. I am a long term client but am rethinking after today’s responses or should I say, lack thereof!...
Jamie and the team are great I recently purchased a high speed laptop and it gave me the black screen of death after a couple of months I got it to Jamie and after a lot of testing found out a Microsoft update was crashing my new system …...
Computer Guy is the go-to solution for any business needing reliable tech support, and Kirk Beauchamp is the reason why. He’s incredibly knowledgeable, responsive, and genuinely invested in helping your business run smoothly. Whether it’s …...
Alec is so great to work with! He really knows the computer/IT industry, and pays close attention to the small details when it comes to wiring, he’s fixed a nightmare of tangled wires left behind by another company, its so much easier to …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
Ask questions, share experiences, or discuss Computer Guy.
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Compare trust scores, customer reviews, pricing signals, and managed IT services.
