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Computer Surgeon Reviews, Services & Trust Score

Computer Surgeon operates as a Balanced MSP with notable strengths in Fast response times, Strong communication, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
⭐ 0 (20 reviews) AI Trust Score: 84/100 Balanced MSP High-touch
Best For 10-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Computer Surgeon

84
Trust Score
20
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

St. Petersburg, Florida

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Service Delivery Analysis

Computer Surgeon operates as a Balanced MSP with notable strengths in Fast response times, Strong communication, Professional client interactions. The company appears best suited for 10-100 employees organizations seeking High-touch IT support.
Best Fit 10-100 employees
MSP Archetype Balanced MSP
Support Style High-touch
Operational Maturity Established

Operational Scoring

85
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Strong communication
Professional client interactions

When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 10-100 employees organizations seeking managed IT services

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Situations Where Alternatives May Be Worth Comparing

  • Businesses with advanced cybersecurity compliance requirements
  • Organizations preferring providers with larger review histories
  • Multi-location enterprise infrastructure environments

Most Common Customer Feedback Themes

Professional and knowledgeable service
Fast and efficient repairs
Honest and clear communication
Wide range of computer repair services
Excellent customer support
Reasonable pricing
Highly recommended by clients
Reliable for small business IT needs

AI Review Intelligence Summary

Customers consistently praise Mike McInnis of Computer Surgeon for his professionalism, responsiveness, and expertise in computer repair and support. Many highlight his honesty, clear communication, and fast turnaround times, often resolving complex issues that others couldn't. His services cover a range of needs including hardware repairs, software troubleshooting, data recovery, and setup assistance. Clients appreciate his friendly demeanor, reasonable pricing, and willingness to go above and beyond, such as providing loaner PCs during repairs. Overall, Mike is highly recommended for both personal and small business computer needs, with numerous testimonials emphasizing trust and satisfaction.

Customer Review Highlights

Alixandra Holden ⭐ 5/5

Mike was AMAZING!!!!! would highly recommend to anyone in st Pete. He was quick and efficient and helped me when my own IT guys couldn’t. Got my water logged computer up and running and it’s been months and it still works great...

Andrea Sommers ⭐ 5/5

Mike was really nice to work with. Friendly, professional, fast. He told me honestly right up front what he could do and what he couldn't (I had a few computer repairs I needed done). Then he did exactly what he promised and fast. I definitely recommend him!...

Angela Mathias- St. Petersburg, FL ⭐ 5/5

I can't say enough good things about Mike. My laptop suddenly quit and he was super responsive in diagnosing it as beyond repair as it was a very old system. I purchased a new laptop, took it to him, and he had the data perfectly …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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