Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 68%
😐 Neutral: 4%
😠 Negative: 28%
Redmond, Washington
Computer Surplus Quotes?Based on 25 reviews averaging 3.9 stars, overall feedback is mixed. Customers most often mention helpful support.
My go-to for computer troubleshooting and repairs that are over my head in terms of hardware. Brought in machines a few times now, and even with pretty tricky issues, we've been able to diagnose the problemed part and get a replacement. The …...
“I experienced racist and abusive behavior from the owner, who told me that next time I should speak to his dog. This comment was disrespectful and inappropriate.”...
⚠️ WARNING: This is a place where your device's parts simply DISAPPEAR. I brought in my laptop because it wouldn't turn on. After the diagnostic, they …...
he was super helpful, and you can really tell he wants the best for you and is not trying to sell anything. i literally walked in to buy something and then he gave me many alternate and better solutions to my needs. you can tell he just loves his field, and i really appreciate it!...
Lee at Computer Surplus has been a friend for years. He has always been a friend, but he treats everyone just like he does me. Competitive prices. Knowledgeable. And just when you thought customer service was dead, Computer Surplus revives …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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