Cooper IT Consulting MSP Review: Ratings, Trust Score & Services in San Bernardino

Cooper IT Consulting is a Balanced MSP based in San Bernardino, holding a 5.0/5 rating across 6 reviews. Customers most often mention Helpful support team, Strong communication, Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (7 reviews) AI Trust Score: 81/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for Cooper IT Consulting

81
Trust Score
7
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

San Bernardino, California

Cooper IT Consulting Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Strong communication
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Strong communication
evan
business
prompt

AI Review Intelligence Summary

Based on 7 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication.

Customer Review Highlights

euni ✨

Evan was such great help. Not only was he available on short notice, but he took time to explain what he was doing, why he was doing it, and make sure that I understood the varying options and which one he suggested as best (which wasn't …...

Daniel Shubin

Evan has been helping me keep my small contracting business running smoothly, and he continues to support me as new issues come up. He approaches everything with clear, direct, solution‑focused questions that move you forward. Every task …...

Brent Frey

Evan with Cooper IT Consulting has been a huge help to me. My work computers and OneDrive file system had turned into a complete mess, with more than 19,000 unorganized files. I had no clue where to even start, and every time I tried to …...

Linda Varela

Professional Thorough Patient …...

Nancy Nieto

Evan has been a magnificent teacher for me. I watched him create my website with skull art, skull trees, and skeleton paintings. Day of the dead is my favorite theme, and I paint it often. It was very satisfying to see all that art …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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