Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 76%
😐 Neutral: 0%
😠 Negative: 24%
San Bernardino, California
Visual Edge IT San Bernardino Quotes?Based on 25 reviews averaging 4.0 stars, overall feedback is strong. Customers most often mention strong communication.
Charles from Visual Edge has always looked out for our best interests. We were able to get a new phone system and a new printer, both of which are easier to use and cheaper to maintain. We appreciate the friendly service he provides and the people he keeps us in contact with when we need service....
Michael Stefnik is the best. He always makes time to listen to our issues no matter what time it is. He is proactive to solve our problems so not many come up… but when the problems do happen, he solves them quickly. Thanks Mike!!!...
Horrible horrible horrible company. Do not sign any contract with them. Do not expect anyone to be able to help with your issues. Expect the worst when working with this company. Their contracts are a joke. There is no way to speak …...
This is the worst company I have ever had to deal with. I have a printer issue and I've been trying to talk to someone but the only thing they want to do is charge me avrage overages for the remainder of my contract and give them a check …...
Ordering supplies has got to be the worst experience with any vendor EVER!!! The girls never get it right, they transfer calls right when I'm talking, I've dealt with this for a year now... I'm over it. Management, please get the staff in order, it's embarrassing for you....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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