Covetrus Software Solutions Oshkosh - MSP Reviews, Trust Score & AI Analysis

Covetrus Software Solutions operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
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⭐ 3.4 (14 reviews) AI Trust Score: 38/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Covetrus Software Solutions

38
Trust Score
11
Analyzed Reviews

😊 Positive: 45.454545454545%

😐 Neutral: 9.0909090909091%

😠 Negative: 45.454545454545%

🌐 Visit Website

Oshkosh, Wisconsin

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Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

software
impromed
infinity
support
about

AI Review Intelligence Summary

Based on 11 reviews averaging 2.9 stars, overall feedback is below-average. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Christian Benyei

I see a lot of people giving a lot of hate towards Impromed... but as a customer of over 30 years I have to say I am still very satisfied with their software. Impromed may not have the most up to date interface, but it does a whole lot more …...

Joshua Huffines

Impromed support used to be great! Now it is terrible. They will blame everything that they can on the hardware that THEY supplied(at a significant mark up)....

Dixie Stever

We have worked with this company for many years. When we first implemented Impromed we sent 3 employees to Oshkosh for training and someone came to our clinic for onsite training. The customer service was outstanding. We had a recent …...

Melanie Roth

We have used the Infinity software for about 10 years and have not needed tech support much until the past month. We pay a lot for software support, but our experience in the past month trying to upgrade to Windows 10 Pro and getting …...

James Lange

Thanks, James!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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