Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 88%
😐 Neutral: 4%
😠 Negative: 8%
Oshkosh, Wisconsin
Northern Telephone & Data Quotes?Based on 25 reviews averaging 4.6 stars, overall feedback is excellent. Customers most often mention responsive support, strong communication, helpful support, professionalism.
I recently changed my internet service to NTD. Every part of the experience has been above expectations! From the office personnel to the installation techs they could not have been more efficient, accommodating, or polite. It has been awesome from start to finish...
My WiFi had gone down all weekend and when I contacted support Dakota was able to help me fix it. Super fast at responding and very helpful!...
(Edit (Nov 2025): tonight is the fourth outage we've suffered in the last year under NTD. Going on four hours. The first one was two full days, but they gave a bill credit. The last three haven't been acknowledged. Not sure I can really …...
Wifi is always down. it just shuts off at least once a day. Glad i dont work from home! -Update 2 weeks after they came and fixed the issue our wifi is down again! …...
Great Service with Great Pricing. Cindy and the Installation Team were very easy to work with, and installed everything within the quoted timeline....
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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