📈 AI Insights
About Crossroads IT LLC
Crossroads IT LLC is a managed IT service provider based in Rochester, New York, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating Crossroads IT LLC should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
No AI insights available yet.
Our Analysis of Crossroads IT LLC
Based on available data, customer reviews, and service offerings, Crossroads IT LLC appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Rochester often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Rochester for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
Crossroads IT LLC is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Rochester.
How to Choose Between Crossroads IT LLC and Other MSPs
When comparing Crossroads IT LLC with other providers in Rochester, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about Crossroads IT LLC
Crossroads IT LLC provides IT Support, IT Consulting, Data Backup Services, .
Crossroads IT LLC is based in Rochester, New York.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Rochester typically depends on the size of your business, number of users, and level of support required. While exact pricing for Crossroads IT LLC may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 0
Ryan was great. I gave him my pc that no one could figure out the issue, and he got it sorted out and the price was more than reasonable. He will definitely be my go to guy if I ever have issues in the future
Ryan was excellent to work with,
I was highly worried if my laptop could be fixed and in just a couple of hours he was able to save it as much as possible. Amazing guy, highly recommend him to anyone who is looking for solutions related to their computers.
I’ve hired Ryan twice now and I can’t recommend him enough to anyone else who has any IT needs. He is professional, very friendly and helpful, and his rates are very reasonable. I wanted to build a new PC but knew I was in over my head and …
Provided wonderful service and communication, went above and beyond to solve the issue at hand with my home build and return me a functioning machine. White glove treatment and knowledge of the most recent available tech. 11/10
Ryan is an extremely friendly and professional guy. I had him repaste my GPU recently and his services were timely, effective, and fairly priced. It also felt great to support a local shop. …
I had an amazing experience with Ryan. My laptop screen was cracked and my touch screen wasn’t working as a result. …
My experience with Ryan was incredible. I'm a college student and had my SSD crash right before I needed to start classes. He was able to diagnose the problem, and did everything he could to recover my files. I had a million questions and …
Took my newly built PC here after I couldn't get it to turn on after building it. Ryan was super accommodating and managed to get it working again in less than half an hour. Highly recommend it to anyone looking to have work done on their …
I dropped my Lenovo laptop, damaging the case and power button. The result was, my computer would not turn on. I called Crossroads and described the problem. The next day, I brought it in, and Ryan inspected it. As he worked, he identified …
I called Ryan early this morning to explain the dilemma that I was having with my laptop. Ryan greeted me with a friendly and patient demeanor. He was able to see me within a few hours. I met with him after reading his many five star …
Had a good experience working with Ryan, I was having some issues with my PC for a few months and tried everything and couldn’t figure it out. Ryan had a few ideas on what it could be and we soon figured out it was an issue with my CPU. He …
Ryan is the man! Visited his shop a month ago or so based on reviews. He quickly diagnosed the very strange problem I had and was quick to offer a solution. I ended up going back to him recently once I got the parts in for the partial …
I had an outstanding experience working with Ryan on my custom gaming PC build. From start to finish, he was incredibly knowledgeable, responsive, and detail-oriented. He took the time to understand exactly what I wanted, made thoughtful …
Ryan was so helpful! I highly recommend him to help navigate through any computer troubles. Thanks for your time Ryan!
When I needed a custom professional software development workstation PC build that could work and play games well, I turned to Crossroads IT. Ryan is very knowledgeable, his customer service is excellent, his pricing is reasonable and he …
In business we always say you can have 2 out of 3: Fast, Good, & Inexpensive. Ryan provided all 3, and threw in some valuable tips to boot. I've already recommended him to a couple of friends in need of Windows 10. Give Ryan a call, you won't be disappointed.
Ryan is a modern wizard when it comes to channeling the mystical arts of PC builds. I brought him a nightmare cable setup, and he returned me my PC that shined brighter than the Arkenstone of Thráin. 10/10 service, and I will be going back with any future projects.
Ryan was extremely responsive and very quickly diagnosed the issue with my PC build and didn’t even charge me for it. I will definitely be going back to him if I ever need anything again!
fixed my computer, which had a broken power button, in 2 days when Best Buy told me it would take WEEKS because they couldn’t repair it in-house and would have to send it away just for them to even diagnose the issue which would cost me …
Ryan was a fantastic help in accurately diagnosing the source of the wifi troubles on a defective laptop. He was communicative, courteous, and professional throughout. Highly recommended!
Ryan is the best! He patiently diagnosed my wifi error and fixed it. Best tech support I’ve ever used.
Helped me build my new gaming PC when I couldn’t figure it out. Very friendly and knowledgeable, and did the work on very short notice. Great business; I’d recommend!
My experience with Crossroads IT and Ryan has been nothing short of fantastic. He fixed my computer in a timely manner and helped me stay connected while the repairs were made.
I had a very positive experience at Crossroads IT. Ryan is a very knowledgeable guy, as well as being quite personable. I would just as soon forget the amount of time I spent on the problem that Ryan fixed in a short session. Normally I …
Had a great experience with Ryan! Games were constantly crashing on my laptop so I went to Ryan, he ran a diagnosis, determined the issue was most likely caused by overheating, cleaned my laptop fans, vents, keyboard and everything, applied …
Unfortunately a terrible experience, needed a new laptop screen installed and the first time he installed it the keyboard didn't work, it didn't go into tablet mode, and there was glitching on the touch screen, clearly didn't double-check …
Ryan was a fantastic help, he got me out of a bind with an issue I ran into. He was also able to provide me with some advice about custom configurations of my new monitor. Thank you!
Ryan is your go-to guy if you have any tech problems that need to be solved! He is professional, knowledgeable, and makes sure to educate you on what the problem is and how it needs to be fixed. I've sought his services multiple times due to the great experience he provides. Thanks Ryan!
I appreciated how Ryan was able to meet quickly, clearly explained the process and cost breakdown, then provided recommendations moving forward after the repairs. In addition to all that, he was very kind and the cost was affordable. If I have any other tech issues in the future, I will definitely seek out their help again.
My son damaged his Lenovo laptop screen just before start of school. Ryan of Crossroads IT immediately identified the damaged part and sourced it for speedy repair. Great service and dedication to customer satisfaction. I would give 6 stars! Thank you very much.
Made the stupid mistake of removing keycaps from my laptop (DONT DO THIS OR SUFFER), and when I was my absolute lowest, Ryan saved me and my keys. Answered the phone quickly, was honest about the process, and got my keys back on same day I …
Ryan is very friendly, kind, and generous! Gave me expert tips on my first build! Very Quick!
Walked in and told him of some of the issues I had with my computers mousepad. He was able to take a look at my computer and fix some of the software issues that prevented my mousepad from working properly. Was super friendly and even …
Ryan is fantastic to work with and his knowledge base and skillset is equally impressive. He has been able to resolve any issue we have had with speed and efficiency.
Ryan was a great help and I'll be returning with any future computer repair needs. I had a problematic MSI laptop and Ryan was more knowledgeable and competent than the MSI tech support I received.
I was building my own PC and followed every step known to man but it would not turn on. Ryan on the same day stayed late so I could bring in my new PC for him to look over. …
I called 5 different places. Ryan was the first to mention his name when the phone got picked up. It’s the little details. If you want to feel like a consumer and a strictly transactional service go ahead and quote shop. If you want to feel …
Ryan is my hero! He fixed a rare, complex issue on my pc. He’s very friendly, knowledgeable, and incredibly skilled. The repair was a great cost too.
Really glad I chose Crossroads. Ryan created a gem of a small business here. He’s super smart/experienced, conscientious, fast, responsive, friendly, honest and generous. You can tell he’s hyper-competent and loves what he does — you won’t regret coming here.
Incredibly Impressed! 10/10
Often in service situations, especially tech ones, its common to feel talked …
Honest!! knowledgeable and reliable. Ryan is super honest and knows his stuff. My HP laptop screen stop working in the middle of my work day and I panicked and rushed to Crossroads IT and Ryan was so patient took his time at locating the …
Ryan at Crossroads responded to my phone call right away when my laptop was hacked. He saw me that day, I had the laptop back the next day cleared of Malware. Trustworthy, professional, knowledgeable, and helpful. He clearly explained …
Ryan is the best! I am so glad I did my search and find him, He fix my boyfriend’s computer over night and charge a fair price. He is an amazing person and very nice he is so amazing than offer to bring the computer to me at no charge, I truly had an amazing experience with his services. I definitely recommend him to anybody.
Ryan is a super nice guy. He was able to replace my hard drive the same day and his prices are fair. Would definitely recommend!
Ryan did a fantastic job! He was upfront and honest with the situation around my laptop after it quit working. He provided reasonable options and when I decided what I wanted to do he was quick with the turnaround time. I would highly recommend Ryan and his company if you're having issues with you PC. Crossroads IT will help!
Ryan, the owner, did a fantastic job diagnosing what was wrong with my PC and getting it to boot up again. I will be taking any future problems with my PC's back to him. He's trustworthy, friendly, and very knowledgeable.
Ryan assisted with my first computer build. He was quick, professional, and gave me some much needed tips. He even tossed in an adaptor to make cable management easier. Best of all, he didnt make fun of me when my issue turned out to be a pretty dumb operator error. Haha. He is my computer guy from now on.
Bought a new graphics card and needed another power cable for it and they had the exact one I needed and was able to come get it the same day. Saved me from waiting 5-9 days for one to ship!
Ryan is great I’ve been a customer for him for years now! It started with my first labtop needing extra memory and he setup a extended as card and my labtop work great aftherwards then new new labtop received water damage or juice damage and he repaired that also.
Ryan did an excellent job fixing my computer when I lost hope in the new motherboard installation. He communicated everything that was going on and only took him a few hours to fix the issue once the part was received. Price was also very affordable for hours of work!
I was lucky to find crossroads and Ryan! Fantastic and professional service! So this morning my desktop wasn't able to turn on. and I found Ryan, he diagnosed for just a second and found there is problem with the power cord. It works …
I had a desktop that was having numerous issues, and I couldn't figure out the solution for the life of me. I spent hours trying different things to get it to work and nothing was a permanent fix. I finally decided I was going to need some …
10 out of 10 service. Amazing service and great person. I was nervous to go to a chain store, and I’m so thankful I called here. I lost power to my gaming pc and after swapping out my power supply unit myself (I’m not too computer saavy), …
Fantastic work!
He repaired my PC and provided an affidavit for a civil suit I had to file due …
Fantastic service! During the Covid crisis, my home computer had a busted fan and was beginning to overheat. I saw the reviews for Ryan and Crossroads IT and figured I would try to see if he could help. Ryan was extremely helpful right from …
Ryan is very skilled, responsive, and patient. He quickly diagnosed the issue with a PC I'd built myself and got the new part installed by the next day. I highly recommend him for all your home PC and laptop needs, be it for gaming or work …
As a business we can't run without internet as everything we do is electronic. We called Ryan at 4:00PM and he came to our office by 5:00PM the same day. Our previous IT company we used many times in the past didn't understand how urgent it …
Ryan is a super nice guy. Explained the work perfectly, didn’t try to upswell anything and made himself available for any follow up questions. Truly a professional. Will only go to him from now on with PC issues.
Ryan is an expert in PC repair, and he charges reasonably. My laptop had an unfixable issue of short circuit; he explained clearly to me the issues and analyzed potential solutions to it with me. Since it was not fixable without replacing …
10/10 customer service, dropped my PC that just randomly stopped turning on overnight, off with Ryan, he figured out the issue within a few hours, texted me pictures and updates and gave me multiple options of what he could do to get it …
Ryan was great to work with and did an amazing job fixing my laptop that had salt water spill on and into it. I forgot to leave this review when i got it done months and months ago, but i guess this just shows, my computer is still running …
Ryan is a true professional and an excellent IT person. Ryan managed to get my computer back, running and backed-up my files. 100% will come back if needed.
Crossroads IT Rocks!!! Thank You Ryan for being so Informative and Helpful. I called with an Issues with my Laptop and received same day service! 10 out of 10 Highly Recommend!!!!
I'm the sort of special idiot who greatly enjoys PC gaming, but knows next to nothing about PC hardware. Ryan is great at breaking down computer problems, explaining them in detail even to a layperson like me, and saving his clients money …
Ryan was fantastic to work with. He immediately dug down to the bottom of the issue I was having with my laptop. We will be using him again in the future. He is very easy to talk to and his communication is thorough and prompt. I highly recommend!
Absolutely incredible service. Ryan went above and beyond to make sure everything was running as smoothly as possible. Extremely reasonable labor costs as well.
Ryan is fantastic, I recommend you working with him for all your computer needs, whether it’s pc/laptop repair, drive cloning, or building custom PCs. He is an absolute wizard when it comes to pc, diagnostics. Tell him what’s going on with …
I had the pleasure of working with Ryan today. Very knowledgeable individual who seems extremely passionate about his work. He was able to help me find a solution to a problem I was having with a computer controlled machine at work, and was …
I worked with ryan he was great, he even fixed my Problem with running black ops 7, couldn't recommend him enough, really responsive and just a great guy, thanks ryan!
I called Ryan in the morning expressing problems with my PC crashing/failing to boot. I brought it into his shop, and left expecting to hear back in a couple days. …
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