Microworx Reviews, Services & Trust Score
✨ AI Insights for Microworx
Trust Score
Analyzed Reviews
😊 Positive: 85%
😐 Neutral: 10%
😠 Negative: 5%
Rochester, New York
Microworx Quotes?Operational Assessment
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- 10-100 employees organizations seeking managed IT services
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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- Businesses with advanced cybersecurity compliance requirements
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- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
Microworx in Rochester is highly praised for its knowledgeable, friendly staff and fair pricing on computer parts and repair services. Customers appreciate the quick turnaround times, honest advice, and willingness to assist both tech-savvy and novice users. Many have returned multiple times for custom builds, upgrades, and repairs, citing excellent customer service and community support. Some negative feedback highlights occasional communication issues and dissatisfaction with specific repairs, but overall, the store maintains a strong reputation for quality work and customer care.
Customer Review Highlights
A great local spot in Rochester to go for computer parts and service. Microworx has prices on par with the best online stores so no need to wait when you need something. The owners are around to help and everyone who works there is very …...
The employees were nice, but I was not impressed with the work of their technician. Imagine a brand new GPU being fine one second then broken the next. WHACK. I won't be back, unfortunately. …...
Brought my gaming PC here after it wouldn't boot up. Had a one day turn around with fantastic service as well as very fair pricing. I would highly recommend this place for anyone with any computer issue. Love these guys I'm never bringing my PC anywhere else for service...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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