Microworx

A great local spot in Rochester to go for computer parts and service. Microworx has prices on par with the best online stores so no need to wait when you need something. The owners are around to help and everyone who works there is very …

The employees were nice, but I was not impressed with the work of their technician. Imagine a brand new GPU being fine one second then broken the next. WHACK. I won't be back, unfortunately. …

Brought my gaming PC here after it wouldn't boot up. Had a one day turn around with fantastic service as well as very fair pricing. I would highly recommend this place for anyone with any computer issue. Love these guys I'm never bringing my PC anywhere else for service

Dealt with a small hardware issue free of charge, as it only took them a few seconds to fix. Really great staff that's very friendly. Helpful place for people that know nothing about computers to those that have some knowledge but just need some extra help.

I love Mixroworx. The employees are friendly and very honest, which I feel is difficult to find when purchasing electronics.
I've also gone here for repairs for my phone and memory card. They warranty their own work and they do a quality job as well!

Staff has attitude problems! Called them the first time, call was answered by this person named Kevin, who seemed very uninterested and was promised I would hear back from them about a motherboard change for a desktop. They never got back …

This group is amazing!! I've had a lot of different computer issues over the years, including a hard drive crash. They have always solved every problem and can explain what's going on in a language the ordinary person can understand. The …

They replaced my digitizer on my Asus PC and was able to get a new one from a seller that sold original ASUS parts. Had to wait for the part but after that it was quick service. People are friendly and knowledgeable. Safe environment …

Custom computer made on budget and they have saved me countless times with their great service. Love the whole team at the store great to talk with and setup a computer for my grandparents so they were comfortable with using the computer. I …

I came in needing a new 650W power supply installed and it was 30 minutes before close, but the technician still said he could do it and got it back to me within 15 minutes. Perfect cable organization and labor was not too expensive. Also the guys are really nice and help explain the more complicated parts of a PC.

I just upgraded my CPU in my gaming rig myself and my computer would not post, knew this company through family and called up the following day to schedule a service to have them look into it for me. I was not able to drop my computer off …

I took my laptop in with a broken display and asked to have it looked at. I went in to get a diagnostic, and was told to bring it in a few days later, because the laptop was still working internally, and it would be looked at. After …

Microworx has been around for years. I bought equipment from them when I used to build my own systems. In later years, I had them build a custom system for my business in 2009 and I still use it. I couldn't be happier with their support and service over the years. Keep your money in our community and consider them for your next purchase.

Was charged $108 for having my PC looked at. They gave me a diagnosis but it still didn’t fix my problem afterwards. They were nice but I wouldn’t recommend coming here with a custom build

The best place in Rochester for down to earth helpful and friendly support. If you want to find someone who cares about your problems, takes the time to listen, understand and help. This is where to go. …

They did nice work in a reasonable time frame and at a reasonable cost. And they didnt try to up-sale me for something I didnt need for a repair i brought it. Because of that, when i need a new machine, i'll go to them instead of Best Buy, etc.

Knowledgeable staff, expert techs, and a very fair price for maximizing the power of my 7-year-old desktop. The thing flies now! Thanks, Jeff, Kay, Kevin, and Matt for your help; it’s why I keep coming back.

I went in with a problem with my laptop. They were very helpful and professional. My go-to place when I have any computer issues.

I have had the worst experience with Microworx. I had given them my laptop because it was not charging. For starters, they said that they would call me in 24 hours but received no call from them and I had to call them. After talking to them …

I've purchased my last three computers from Microworx. They serviced my PC this last week after a major malicious attack. I highly recommend Microworx.

Overall, I would recommend them. They are knowledgeable and their products priced fairly. Perhaps, you might save a few dollars with Amazon, but I believe in supporting local businesses when possible. In my experience, they provide a …

Incredible customer service. Their patience while diagnosing my desktop's incompatibility in components was far beyond the call of duty. Cannot say enough how great my experience ended up being despite complications!

Staff was very kind, informative, and willing to help. I came to Microworx, because my Dell Inspiron (touch screen) was cracked. Although I decided not to buy a replacement screen, because the price of it would have been just about half of …

They did some work for me to get a new BIOS installed so that my motherboard could recognize my new processor. The work was done in a timely manner, and for a reasonable price. They even cleaned up my case a bit before returning it to me (it was quite dusty when I brought it in.) Couldn't ask for better service.

Microworx is the best! Have been using them for service the last several years - they have helped me with a wide variety of issues, are user-friendly to me (a not-highly-techie baby boomer), prices are fair - I really rust whatever they say and do. Next time I have to buy a system I will use them too.

Had them upgrade my gaming PC with parts I had purchased online. I spent about 1100$ on various parts and had them install it. Everything works ok.

This place is wonderful. The staff is very friendly and helpful. I came in their with a dieing external hard drive, and they were able to get the data off and put on the other external hard drive that I bought from them in just 2 days. I definitely recommend this place.

They did a beautiful job repairing my son's laptop after the battery had quite a spectacular failure. It looked good as new and worked great. I honestly thought the thing was toast, but now it's got a few more years of service.

I knew I had a serious PC problem and I remember seeing their ads on TV so I called to get more info. Then I called a friend of mine who was an IT guy from a major Rochester employer to see if he knew them. When he gave them a Triple A …

A zero pressure place to buy a computer! I had no idea what I needed but I knew what I planned to use the computer for. Traub showed me some options and was able to answer every question I had. He even looked up what I needed to do to get …

They have great hardware; custom built servers and desktops, Lenovo laptops and more. The techs are friendly and incredibly knowledgeable. Great place!

Yiru (staff member) handled the repairs on my laptop computer. She provided excellent service by taking the time to explain issues that needed to be address such as handling any confidential information contained in my computer and …

Having a local shop to take computers is important to those of us who rely on our electronics for work! Microworx staff is fast, but also friendly, attentive, patient and skilled. They have successfully repaired my computer in the past. …

Great service came in for a replacement PC part they were able to identify what I had brought in and sell me a comparable replacement

I was out of town for work and desperately needed a laptop compatible to some really old PCMCIA cards. The owners took a personal interest in my problem, and were able to work with one of their techs to assemble a great computer from …

When I need computer equipment, accessories or service, Microworx is the only place I go! Their ‘service after the sale’ philosophy keeps bringing me back. Whether I call in with a question, stop in with my laptop for a quick ‘look see’ …

Microworx got my system back in working order in no time!

I'm a college student here in the Rochester area and when I got a viral …

This business is great. I was having trouble with my desktop and called to have the unit inspected. Traub recognized the issue right away and explained the problem to me. They could have easily taken the PC overnight and charged me, but …

I went into Microworx seeking parts to upgrade my computer. The service guy, Jake took an extended period of time explaining all of my options so that I could make an informed choice. I have been buying computers and parts from Microworx …

Experienced PC builder here. Microworx fixed a new build within the hour of me bringing it in. Super fast. Super friendly. Price for labor was reasonable. Better selection of parts than most other stores. Best PC repair shop experience I have ever had.

Microworx has been my favorite computer store since they opened years ago. Just now their very kind staff solved a laptop problem that had put me into a full-on meltdown! They fixed it on the spot, because they are generous and caring …

I had them build me a great graphics and gaming PC back in 2014. Ive only needed support 3 times. And twice it was fixable over the phone. We are getting ready for our next build, and are coming back. Can't say that about other experiences …

Experience there was bad! I went there 3 times for my computer, got charged $150. Every time they give me a new explanation (because if the problem is different than last time, I can not use the 30 day-warranty), one time they said the …

I had a great experience at Microworx. After spilling coffee on my laptop, I took it over to them fearing the worst. Dan did an amazing job fixing it as well as walking me through everything along the way. It's working even better than …

My family has always trusted this business for computer service. What is different about Microworx is Honesty. I've never felt pushed or prodded in any direction, but have always been offered earnest, genuine advice, with efficient and pleasant service

Worked here before. There absolutely amazing compared to most computer stores in the area. I'm not only saying that because I've worked here but truly comparing to other local and major stores in the area they have CPU's, PSU's, …

Jeff and his team over at Microworx have helped me through numerous issues with my previous laptop and just today Jeff personally walked me through a quick repair for Outlook on my Surface Pro 6. They are personable and do excellent work. I cannot recommend them enough!

Best service ever, I went to 2 other computer repair companies in rochester both claiming to need my laptop to be shipped and fixed without even running any diagnostics but when I came here the kind front desk lady looked at my laptop …

$50 JUST for a diagnostic - thought the price was high because I'd get premium service, but I was very wrong. …

I received a copy of a bill to renew my Bitedefender with no details. But the person who sent it had those ridiculous virtue signaling pronouns next to their name! So I decided to ASK what I would be paying for since there was no …

Misdiagnosed the problem with my pc. Their failed attempt to fix it voided the return policy for the prebuilt rig. They charged me around $400 for absolutely no benefit.

I couldn’t afford the prices but Marlene is so patient with me when I was trying to find the words to describe my problem! I never had a laptop fixed before so it was hard to explain! …

Just got my Alienware computer back and they did a great job. Didn’t cost too much for the parts and work. Great prices! A little fanatical over exact mask placement, but great works trumps the customer having to be right lol …

Jeff helped me out on a last minute hardware need. He went out of his way to help me out. This was my first ever purchase. His store is extremely clean and organized. Would absolutely recommend!!

Walked in to buy a cpu cooler a week ago. Besides the fact that it cost literally twenty dollars more than online, I waited for someone to check me out for ten minutes during which time I heard an employee flat out lying to a customer to …

Simply the best. Very accommodating, professional, knowledgeable and know how to fix things. I've been using them for 27 years to build multiple computers, sell me appropriate accessories and fix things microsoft updates ruined, along with …

Purchased a new desk top. All my data from my old computer was transferred. Tech sat down with when over computer with me answered all my questions. Have been using them for a long time always excellent.

Two different times over the course of a week they received calls wanting to buy a new system. And no call back for over a week after the first call. I have built MANY systems from thier business as well as bought many parts over the many …

I dropped off a PC for them to repair a crashing issue. After 48 hours they called and said the PC couldn't replicate the crash and they seen zero issues on the crash log. They said it could be happening because of a webcam I had plugged …

Love microworx. Have been a customer of theirs since 2017, got my first custom PC from them, have had many laptop repairs done, and recently purchased my second gaming PC from them. Always great service, support local!