CubX MSP Review: Ratings, Trust Score & Services in Lakewood

CubX is a Security-First MSP based in Lakewood, holding a 5.0/5 rating across 47 reviews. Customers most often mention Fast response times, Helpful support team, Security-focused operations, Professional client interactions, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 5 (47 reviews) AI Trust Score: 89/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Security-First MSP

✨ AI Insights for CubX

89
Trust Score
25
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Lakewood, New Jersey

CubX Quotes?

Business Support Operations Analysis summary

Operational Scoring

85
Support
70
Communication
70
Technical
90
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Security-focused operations
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Security-focused operations
Professional client interactions
Fast response times
Helpful support team
cubx

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention a security focus, professionalism, responsive support, helpful support.

Customer Review Highlights

Danny Rauh

I simply cannot put into words how impressed I am with CubX. Whenever I need help, they are just one call away. I had computer troubles today, and I had to call back and forth with the team numerous times. Not only was everyone so …...

Trellisa Woods

Our building recently underwent a major IT transition, and Cubx, specifically Matthew and Nathan, exceeded every expectation. From the moment they arrived, they demonstrated exceptional professionalism, organization, and technical …...

Yehuda Burx

CubX is honestly the best. Super chill to work with and they really know their stuff. Huge shoutout to Moshe—he went above and beyond helping me out and made everything way less stressful. Appreciate you guys!...

hillel SIEGEL

Very professional ,highly recommend...

Ezriel Green

Professional, honest, hardworking and excellent service!!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

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