Cyber Technology Group MSP Review: Ratings, Trust Score & Services in Scottsdale

Cyber Technology Group is a Security-First MSP based in Scottsdale, holding a 4.0/5 rating across 25 reviews. Customers most often mention Security-focused operations. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4 (26 reviews) AI Trust Score: 60/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for Cyber Technology Group

60
Trust Score
14
Analyzed Reviews

😊 Positive: 85.71%

😐 Neutral: 0.00%

😠 Negative: 14.29%

🌐 Visit Website

Scottsdale, Arizona

Cyber Technology Group Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Security-focused operations

Most Common Customer Feedback Themes

Security-focused operations
driver
savant
going
driving

AI Review Intelligence Summary

Based on 14 reviews averaging 3.6 stars, overall feedback is mixed. Customers most often mention a security focus.

Customer Review Highlights

Jordan Coghill

Prius driver with a belly and beard trying to cut off traffic then going slower than speed limit then went to the dispensary sooo ??‍♀️ careful they’re not high on the job …...

Morgan Chacon

Employee driving the company van tried aggressively merging into my lane on the on ramp freeway to the point his intention was to run me off the road. Very aggressive driver. And both tail lights were out. Stay away from these trucks/employees....

m

Employee driving the company van tried aggressively merging into my lane on the on ramp freeway to the point his intention was to run me off the road. Very aggressive driver. And both tail lights were out. Stay away from these trucks/employees....

Billy Wang

I have had this company out service lighting/Savant, and security monitoring. This review is about the lighting/Savant programming work. …...

Britton Scalf

Awesome place...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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