CyberPro USA Newark - MSP Reviews, Trust Score & AI Analysis

CyberPro USA operates as a Balanced MSP with notable strengths in Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
CyberPro USA logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.9 (571 reviews) AI Trust Score: 99/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for CyberPro USA

99
Trust Score
25
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Newark, New Jersey

CyberPro USA Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Security concerns
laptop
jose
here

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support. Some reviewers raised concerns about a reported security issue.

Customer Review Highlights

Novlett Taylor

They are the best at fixing anything electronics. I would recommend anyone to go to them!!...

Shirley Lewis

My friend had a password issue with her laptop. Microsoft.com gave step by step instructions, however, it was a frozen Security issue. I tried Microsoft as well, but to no avail. …...

Sherouk

This is one of the greatest repair stores! The repair was quick and the service was great. The person was very nice and overall this was a very pleasant experience!...

Mah Mamia

Went in earlier today to have my HDD swapped out for an SSD, as I'd run into some problems trying to do it at home. José was able to take care of it in a good amount of time, even with a few bumps along the road - ultimately, he got …...

Linda Di Martino Pollard

Lloyd and family really care about their customers. Honest when it comes to your equipment a great place to come for all your audio and computer repairs....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss CyberPro USA.


No discussions yet. Be the first to ask a question about CyberPro USA.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>