Dave's Computer and IT Services Burbank - MSP Reviews, Trust Score & AI Analysis

Dave's Computer and IT Services operates as a Balanced MSP with notable strengths in Exceptional customer satisfaction. The company appears best suited for 100+ employees (mid-size to enterprise) organizations seeking Standard IT support.
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⭐ 5 (315 reviews) AI Trust Score: 99/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Dave's Computer and IT Services

99
Trust Score
30
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

Burbank, California

Dave's Computer and IT Services Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

dave
computer
best
recommend
fixed

AI Review Intelligence Summary

Based on 30 reviews averaging 5.0 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Larry N Diane Lyons

We brought my daughter's laptop computer to Dave's computer to fix. Unfortunately, there was a damage in the motherboard system and couldn't get fixed. But Dave was very nice to recommend another computer for us to buy. He did not charged …...

Tanner Owen

I recently had a power supply blow, and it took a capacitor on my motherboard with it. Dave diligently found the damaged capacitor, removed it, and soldered on a new one, good as new. Saved me a ton of money. He charges a fair price for his …...

Henry Dreiling

Hands down the best computer service in Los Angeles, probably the world. David is diligent, respectful and a pleasure to deal to with. He took in my Dell tower on a walk in, sat with me for easily over an hour while we looked at the …...

Baza Novic

I went to Dave's Computer and IT Service looking for a custom-built PC and gave Dave, the owner, a clear price limit. …...

Gus Djuro

Dave is awesome. A short circuit created a spark that fried my pc and I took it to Dave and in a short time he found the issues and fixed them. Dave knows his craft, he has deep intimate knowledge of the inner workings of a pc and was able …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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