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Disaster Recovery Solutions Inc. New York - MSP Reviews, Trust Score & AI Analysis

Disaster Recovery Solutions Inc. operates as a Balanced MSP with notable strengths in Strong communication. The company appears best suited for 10-100 employees organizations seeking Standard IT support.
⭐ 4.8 (27 reviews) AI Trust Score: 84/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 10-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for Disaster Recovery Solutions Inc.

84
Trust Score
27
Analyzed Reviews

😊 Positive: 95%

😐 Neutral: 0%

😠 Negative: 5%

🌐 Visit Website

New York, New York

Disaster Recovery Solutions Inc. Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
85
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Strong communication

When This MSP Is A Strong Fit

  • 10-100 employees organizations seeking managed IT services

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Most Common Customer Feedback Themes

Fire damage restoration
Flood and water damage repair
Insurance claim assistance
Professional and reliable service
Effective communication
Timely response
Customer satisfaction
Experienced and knowledgeable team

AI Review Intelligence Summary

Disaster Recovery Solution is highly praised for its prompt, professional, and thorough restoration services following home emergencies such as fires, floods, and water damage. Customers consistently highlight the team's expertise, effective communication, and assistance with insurance claims, which help ease the recovery process. Geovanni and his team are frequently mentioned for their dedication, reliability, and compassionate approach during stressful situations. While the vast majority of reviews are positive, one review expresses dissatisfaction due to delays and poor communication. Overall, the company is recommended for its quality workmanship, timely response, and customer-focused service.

Customer Review Highlights

Andrew Lenis

If you're ever in need, I recommend calling this company. I had a pipe break that flooded my home. They responded quickly and handled everything from taking care of the damage to dealing with the entire insurance process. Geovanni and his team were great and made the process easy....

Carlos Martinez

Very fast service and very reliable company...

Christian

My family and I experienced a bad fire at our home, Geovanni and his team were there every step of the way. Very professional and made the process easy. We were very happy with the outcome of our home after the construction....

Christine Torres

If you experience your house catching on fire like myself you need to call this company .. very professional and sufficient with the insurance process & also restoring my home highly recommend...

Cindy Rodriguez

Do not use this company. They take your money put it on other jobs. Delay the work in your home and do not pay back the money. Wilson will give you stories for months upon months of how he will call you back “next week” than ghost you. I …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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