Krantz Secure Technologies in New York: 4.9-Star MSP Reviews & Trust Score

Krantz Secure Technologies | Cybersecurity & Managed IT Services is a Balanced MSP based in New York, holding a 4.9/5 rating across 27 reviews. Customers most often mention Fast response times, Helpful support team, Strong communication, Professional client interactions, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking high-touch IT support.
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⭐ 4.9 (28 reviews) AI Trust Score: 86/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Krantz Secure Technologies

86
Trust Score
29
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

New York, New York

Krantz Secure Technologies Quotes?

Business Support Operations Analysis summary

Operational Scoring

85
Support
85
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Helpful support team
Strong communication
Professional client interactions
krantz

AI Review Intelligence Summary

Based on 29 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, helpful support, strong communication, professionalism.

Customer Review Highlights

Annmarie Pizzariello

Krantz has been our tech provider since I joined the firm in 2002. They led us from having an onsite server with weekly tape backups to the current cloud-based system we can access from anywhere from any device. They corrected our …...

Michele Kramm

Great service always! Adam thank you for figuring out the printing issue....

Zita Jorge

Best IT company I’ve ever dealt with. Quick problem solvers and friendly staff!...

Amanda Cordova

I am very happy with the level of customer service provided by this firm! The individuals I dealt with were very thorough, and even followed up to be sure all issues were resolved. I would absolutely recommend this company to those needing IT services!...

Willie Perez

Great service and good people...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 1-25 employees (small business) organizations seeking managed IT services

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