DPS Telecom Fresno - MSP Reviews, Trust Score & AI Analysis

DPS Telecom operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
DPS Telecom logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.6 (21 reviews) AI Trust Score: 80/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for DPS Telecom

80
Trust Score
10
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Fresno, California

DPS Telecom Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

telecom
andrew
knowledgeable
support
products

AI Review Intelligence Summary

Based on 10 reviews averaging 4.9 stars, overall feedback is excellent. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

cidertom

Been using DPS for 28++ years. One of the best support departments when you need it. But, most of the time you don't need it because their stuff works for decades. Heck, I even use one at home on my personal stuff....

Anna

An internet search for a wifi capable propane tank monitor returned DPS Telecom, located in Fresno, CA. I texted my info. and got a call back within an hour. They weren’t able to …...

Charles T

great company! Andrew helped me with some monitoring needs. highly knowledgeable appreciate then highly recommended...

Roger Johns

Great Customer Support! After calling their Office, I received a call back and actually spoke with an Application Engineer who helped resolve my problem quickly. Thanks DPS Telecom for having support with a live knowledgeable person....

Timothy Erickson

Andrew, the app engineer with whom I spoke, generously offered me technical assistance even though DPS Telecom did not have a product that matched my requirements. Made my day. Thanks Andrew....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss DPS Telecom.


No discussions yet. Be the first to ask a question about DPS Telecom.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>