Epos Now LLC (Orlando) - 4.4/5 Rated MSP Reviews & Services

Epos Now LLC is a Established, High-Volume MSP based in Orlando, holding a 4.4/5 rating across 662 reviews. Customers most often mention Helpful support team, Professional client interactions. Best suited for 100+ employees (mid-size to enterprise) organizations seeking standard IT support.
Epos Now LLC logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 4.4 (662 reviews) AI Trust Score: 60/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for Epos Now LLC

60
Trust Score
25
Analyzed Reviews

😊 Positive: 60.00%

😐 Neutral: 0.00%

😠 Negative: 40.00%

🌐 Visit Website

Orlando, Florida

Epos Now LLC Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Professional client interactions

Most Common Customer Feedback Themes

Helpful support team
Professionalism concerns
epos
customer
system

AI Review Intelligence Summary

Based on 25 reviews averaging 3.4 stars, overall feedback is mixed. Customers most often mention helpful support. Some reviewers raised concerns about professionalism concerns.

Customer Review Highlights

Elwazeer Company

Our experience with EPOS Now has been extremely frustrating. During our cancellation request, the company restricted access to our account and business data while continuing to demand payment. …...

Graham Family Dental

Unprofessional. This company said they would correct my order, they didn't. They said they would send the correct POS, they didn't. They said I had a grace period before they would charge me monthly fees, they didn't. They said they would …...

Mary Williamson

I have been in business using this Pos system for more than two years and I have not had any issues with it period. I am so thankful that We choose it....

JZ lady

Let's start with a ZERO star. I have read many post with similar situation to mine. **** beware**** Don't purchase or get into a membership. …...

M S

Good equipment. Worst customer service. Will keep charging you months after you've stopped using them. If you thought canceling gym membership was hard, try canceling with these guys.......

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss Epos Now LLC.


No discussions yet. Be the first to ask a question about Epos Now LLC.

When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>