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Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support AI Reviews & Ratings

Seattle, Washington

5 (22 reviews)

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✨ AI Insights for Fidelis

84
Trust Score
22
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

📝 AI Review Summary for Fidelis

Fidelis Communications consistently delivers exceptional IT services, praised for their professionalism, responsiveness, and technical expertise. Clients highlight smooth transitions during technology upgrades, reliable problem-solving, and personalized support from knowledgeable staff such as Calum, Chad, and Will. The company is recognized for going above and beyond, often providing timely assistance even during emergencies. Their attentive customer service, efficient project management, and tailored solutions have earned strong recommendations across various industries, including healthcare, real estate, and small businesses. Fidelis is valued as a trusted partner that not only fixes issues but also proactively supports clients' evolving technology needs.

Services Offered by Fidelis

Managed IT Services IT Consulting

⭐ Rating Breakdown

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Our Analysis of Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support

Based on available data, customer reviews, and service offerings, Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Seattle often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.

Strengths

  • Local presence in Seattle for faster support
  • Managed IT and support services for business continuity
  • Focus on cybersecurity and infrastructure stability

Considerations

  • Pricing may vary depending on service scope
  • Businesses should confirm SLA terms and response times
  • Compare with similar providers before final decision

Best For

Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Seattle.

How to Choose Between Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support and Other MSPs

When comparing Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support with other providers in Seattle, businesses should evaluate:

  • Response times and availability (24/7 vs business hours)
  • Cybersecurity capabilities and compliance support
  • Scalability of services as your business grows
  • Customer reviews and satisfaction levels
  • Transparency in pricing and contracts

CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.

FAQs about Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support

What services does Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support offer?

Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support provides Managed IT Services, IT Consulting, .

Where is Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support located?

Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support is based in Seattle, Washington.

How can I contact this MSP?

You can contact them via phone or request a quote using the form on this page.

Pricing Insights

Managed IT service pricing in Seattle typically depends on the size of your business, number of users, and level of support required. While exact pricing for Fidelis, Inc. | Managed IT Services, IT Consulting, IT Support may vary, industry benchmarks include:

  • $100 to $250 per user per month for fully managed IT services
  • $75 to $150 per device per month
  • $100 to $200 per hour for on-demand IT support

Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.

Top Reviews


Number of reviews : 22

Calum at Fidelis is an amazinf resource four our clinic as we can rely on him with all of our clinic techonology needs. Calum is kind, knowledgeable and very pleasant to work with. I would recommend him to anyone!

Great service so far, we just switched over this month and the transition was extremely smooth, customer service is great, and they are very attentive and quick to respond to any issues. Would definitely recommend.

Fidelis has been a tremendous partner as we pivot our company in a more modern direction. Chad, Calum, James, Chris, Ed, Paul, and Matt have all been wildly responsive, creative, and knowledgeable as we customize our various platforms.

Fidelis Communications helped me with my macbook when it stopped working. I initially talked to William who got me set up with one of the techs, Tim. Both William and Tim worked diligently to get my macbook fixed and back to me as soon as …

Fidelis was an outstanding partner to work with in helping us transition our technology to our new space. The project manager and tech team were responsive, on time, on budget, and helped with every step. An outstanding group and I will recommend them to anyone that asks!

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