Progressive Tech

Outstanding work and terrific customer service, there isn't much more you can ask of a business. …

Data recovery is not something you should ever have to experience. This was the case for one of my clients with tax data he needed quickly. Richard and team at Progressive Tech not only were able to quickly diagnose two completely …

Some days ago, the connector (USB adaptor) of my main hard drive broke (what a dumb ass!), while I had not done any backups for two months (what a double dumb ass!). …

Seldom do I write reviews, so it says a lot that I went out of my way to. I have brought my MacBooks to progressive tech in U-district over the last year or so with multiple issues, including my hard drive crapping out and a laptop that had …

Progressive Tech did outstanding work on my Macbook Air. They were able to give me sound advice over the phone, take it in right before closing, and get to work on it first thing the next morning. Within hours they called, letting us know …

Progressive Tech rescued all of our files off of a dying hard drive in just a couple of days. They were very up front about available options, pricing, and chances of success, and they did exactly what they said they would do, with clear …

I just had an awesome experience with Progressive Tech! Richard helped me the moment I walked in and I told him what happened with my computer (liquid spill). He handled my situation very professionally and explained things in the most …

There are times you turn to specialized professional services for issues that require great care. In our case, our Mac crashed completely and all of our life's photos were seemingly unrecoverable. I called a number of places that were …

Highly recommend Progressive Tech! Today, after having been told by another shop that my MacBook Air needed a $650-to-$950 upgrade to address my almost-full storage, I went to Progressive Tech for another opinion. I was helped within two …

Love these guys! Went to the Apple Store and they said my iMac was one year older than they would work on. They offered to recycle it for me. Then one employee there recommended Progressive Tech. I brought it in and they replaced the …

I haven't had any repairs done here but my experience over the phone and in person with the folks who work here was enough to convince me to come back in the future. They were professional, helpful, organised, and willing to offer sound, …

These guys are awesome. They were super honest and helped me resolve a hardware issue with my laptop. I spoke with them for a while and could tell they knew a lot about software as well. 10/10 recommend.

Excellent customer service! I brought in my PC with an unknown problem 4 days ago and now I'm writing their review from said computer. They were willing to listen to my problems and spent time helping me make a decision on which service I …

This place ROCKS! It's quite scary letting go of your computer and trusting it in the hands of someone else, but the professionals at Progressive Tech took excellent care of my data. They ghosted and installed a new SSD in my Mac Pro and …

My 2011 MacBook Pro was running at a snail's pace, and running hot. Took it in to these guys based on strong reviews here and on Puget Sound Consumers Checkbook, and was immediately convinced that they were trustworthy and knowledgeable. …

I took my 3 year old MacAir to Progressive Tech hoping they could recover data after the hard drive crashed. After they did a diagnostic they gave me several options . The service was prompt , polite, informative and I ended up having …

I can't recommend Progressive Tech highly enough! Lorenz was super helpful, explaining everything in a way that semi-computer-illiterate Me was able to understand. There were a few times where there were options to save me a little cash …

I dropped off my iMac and they had it for about a week, which given the oddness of my issue (infrequent kernel panics and a corrupted file) seemed pretty normal, especially with the whole COVID thing going on. During that time they were …

We received outstanding service with a prompt, affordable solution to our dead hard drive. I interacted with several people on the team, and the communication was great. They did a few little extras to our MacBook (free of charge), that …

I can't recommend Progressive Tech enough! I've been using them for years. I don't have a good computer vocabulary, but they are always patient with me and don't treat me like I'm an idiot! They are honest about what needs to be done and …

I had a great experience at Progressive Tech! They fixed my LCD screen on my Lenovo T510 in just a few days. After I got it back, I had trouble connecting to the internet. I called Richard and he said to bring it down without thinking …

Would give them 6 stars if I could! Progressive handled a very complex data recovery issue (RAID with multiple drive failures) for a reasonable price, with excellent communication at every stage, and very quickly. We got a full recovery of our server, and we couldn't be happier. Thanks!

I've learned over the years to judge repair services not by how they handle at their best, but how they handle things when they go wrong.
I needed them to clone and upgrade the SSD in my laptop and while cleaning the …

Progressive Tech worked magic by restoring the information on my 6-1/2 year old hard drive from a Dell desktop after it crashed and the discovery that my backup was not effective. They went way beyond their technical competency by extending …

Top quality service, support, and advice. I recommend them highly. They responded immediately to my needs. Fast service. Helpful personnel who answered all my questions. I also followed up with them regarding the purchase of a new Apple …

These guys are competent, fair, and honest. I had a 2010 MacBook Pro which I had hoped to upgrade . They did a diagnostic on the machine and were able to tell me, sadly, that the video card was damaged and unable to be repaired. They …

I had a portable hard drive fail that had about 2 years worth of projects on it. Progressive Tech was able to recover the data and save it onto a healthy drive. They were extremely professional and courteous and the price was very …

Great staff, knowledgable, and easy to work with. They upgraded my iMac with a SSD drive and repaired the OS. Runs really fast now. Highly recommend Progressive Tech to anyone wanting to upgrade their Mac computer for a very reasonable price. Great job!

Called the shop for a quote on MacBook Pro touchbar replacement. Got put on hold, and they never came back. …

I am a former customer who at one time gave the shop high marks for honesty and efficiency. However in the past year there has been a dramatic decline in their ethics. Some of their employees have left and the new team take another approach …

Took my ASUS laptop in because of a loose power jack and overheating- No diagnostic fee, since I knew what the problem was, but I was quoted about $200 for the new part, shipping, and labor. Still cheaper than a new laptop! Had my laptop …

They charged me well over $700 to essentially replace a hard drive and some ram. First, they diagnosed my PC and replaced my hard drive. They said they backed up my hard drive but all the files were corrupt and none of my programs worked- I …

Absolutely top-notch service, on 2 occasions:

- Had a circa-2010 iMac whose graphics card died. Apple Store doesn't keep …

As a small business, when your technology isn't working properly, everything gets put on hold while you troubleshoot. Down time is expensive! After limping along with a less-than-ideal workaround for several months, I met with David at …

Progressive Tech delivers world-class quality service at reasonable prices. They exceeded expectations and enabled me to save money and extend the life of my MacBook Pro. They stand behind their work 100% and, when a component failed. …

What the Apple store couldn't get done in over a week or under $600,
Progressive Tech did OVERNIGHT for $200!!!
Super nice customer service, and not pretentious. …

This place is amazing! They really care about their customers, and take the time to listen to them. I had my hard drive go out and lost everything, and even though they couldn't save my info they connected me to a company that could and …

I came in tonight because my Mac no longer starts up, and it's so old that Apple doesn't support it anymore. With an older machine, I had resigned myself to the fact that I need to purchase a new laptop. However, I still needed to get the …

My experience with Progressive Tech has been superlative. The prices are quite fair (and when I've come to Progressive Tech for help with "small things," they haven't even charged me). They are people-centric - someone answers the phone, …

Outstanding work. I had to take my custom built PC into this place because I was having issues (first time building a PC). They had it up and running within a couple of days. They did an amazing job with the cable management as well. …

I called progressive tech when my computer stopped working suddenly and after I was unable to fix or diagnose the problem myself. The gentleman on the phone knew what the problem was immediately and recommended I purchase a new computer. …

I wanted to upgrade my 2011 MacBook Pro to an SSD hard drive since it was starting to run a little sluggish. I almost didn't do any research on where to take it before I brought it in and at the last minute decided to check some reviews. I …

My hard drive crashed and was referred to Progressive Tech by an Apple Store tech. Progressive Tech was able to retrieve all my data despite the severely damaged hard drive. They kept in touch with me, providing me updates throughout the process. I would highly recommend their services to anyone whose hard drive has been damaged.

These guys are amazing. Progressive has worked on a few of my computers now and they have always done the job within the time and price they quote, and successfully. In fact, I don't even worry any more when a drive craps out or some …

These guys are crooks and don't know the first thing about data recovery. Or they do know about data recovery and they are just crooks. I took a hard drive in that was missing 4,000 files. They were more than happy to take our $600 after …

Excellent customer service!

The apple store referred me to a data recovery specialist because they were …

It's normal to be weary of a business you have never used before. Not the case here! I found Progressive Tech to be very helpful, friendly, willing to answer all my questions, and fair with pricing. I'm not weary of them any longer and highly recommend them.

My computer froze and then would not restart fully after I turned it off. I was completely panicked because some of my important documents were not backed up. I took it to Progressive Tech; they found it had a faulty motherboard and were …

Worked with them recently to get a laptop back up and running after some...laymans repairs (aka I messed things up and didn't know how to fix it). Their friendly staff got me all checked in, kept me in the loop on status of the project, …

Incredible service; great people, very fast, and really knowledgeable! It only took a couple of days for me to get my screen replaced (without the priority service) and I had a really great chat with the guy I'd had most of my interactions …

Good luck getting one of the “real humans” to answer the phone or respond to your voicemails or emails. They don’t have a physical location you can show up to anymore either.

ProgressiveTECH is truly a gem; the employees know what they're doing, and are amicable while keeping professional. My poor gaming laptop was a victim of a careless water spill, and I rushed it to PT in a last ditch effort to save it. They …

Couldn't recommend Progressive Tech enough! I had an old liquid spill on my MacBook Pro that wiped out my monitor, but still worked with an external display. After the Apple store told me I had to buy a brand new computer, I brought it to …

Nothing but positive things to say about these guys. Had a hard drive just poof disappear, no longer recognized as a drive by my computer, and they were able to get my data back. From start to finish, great service, and they explained my …

Very pleased for the second time and confident of the great service these folks offer. Two of our small business computers have died and both times, the wonderful techs at Progressive not only have returned our computers to perfect working …

Fast, friendly, fixed. I've been taking my laptops to Progressive Tech for years. They have rebuilt computers for me, saved me from viruses and from myself. They are courteous and reliable. This time it was an easy fix, all done in less than 24 hours. Look no further for great customer service and skillful computer repair.

Rip off & LIARS!!! Their reply is completely DISHONEST!!! They overcharged me for simple diagnostic work and REFUSED to allow me to supply my own parts. They will charge you twice as much for parts. My computer needed diagnostic work …

I wish I could give this place 0 stars. This is an utter rip off. They charged me $110 for a WRONG DIAGNOSIS and tried to SCAM me as well. My windows was not starting and I brought my laptop here. They charged 60$ for diagnosis and then 50$ …

Lorenz and the guys at Progressive Tech saved my butt, big time. I had a Friday afternoon hard drive emergency on my Macbook Pro, which was out of warranty. I had chronic back up issues with Time Machine, and after a panicked phone call …

I took my touch screen laptop to be repaired. It took over a month to get it back and once received the touch portion did not work. I was told the warranty expired and I would have to pay all over again to get it fixed after paying almost …

I am so grateful I remembered to go to progressive tech the last time my macbook went on the fritz. I appreciate their system check/triage prior to really digging in the machine. This has saved me $ on several occasions. …

I've been using Progressive Tech for my Macs for several years. Last week I had the unfortunate experience of being hacked, and although I thought we got everything under control, I wanted to bring my Mac G5 in to be checked out. It was a …

I called Progressive Tech, like nearly everyone else, in a panic because my mac couldn't "locate" my hard drive (as if I had moved it?). They told me to drop in whenever I had a chance that day, no appointment necessary, and the gentleman …

I contacted Progressive Tech about possibly helping me out with a brand new computer build I had just ordered parts for. They said they would be happy to help me out. I decided to get started on my own when the parts arrived, but when I put …

Progressive Tech has helped me with many issues over the past ten years. From data recovery on dead machines (both desktop and laptop), to screen replacement on a laptop to troubleshooting other hardware issues. Just recently they helped me …

I just visited Seattle for a conference. And in the middle of the day my laptop crashed did not boot. I first went to Apple Store but after long waiting they did not have a part for fix (which they said would be simple). I visited first …

I came here with a laptop with a screen which didn't work. We verified this by connecting the laptop with the a different display and it worked perfect. The person at progressive tech told us that it will cost us about $125 to get it …

Outstanding customer service that is rarely seen any more. All businesses should learn from them. …

I had a month-old custom made CPU that was giving me constant bluescreens and was failing horribly. I took it to Progressive and the initial diagnostic found that I had installed Windows 10 OS in the legacy hardisk instead of the SSD and …

I let them look at my computer because I thought there was a problem with a driver. I was told 2-3 days to fix it because there were 2 computers being looked at ahead of mine. I sent an email to check in after a week (7 days), no response …