Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 100%
😐 Neutral: 0%
😠 Negative: 0%
Seattle, Washington
Progressive Tech Quotes?Progressive Tech consistently delivers outstanding customer service and expert technical support, particularly in data recovery and hardware repairs for Macs and PCs. Customers appreciate their honesty, clear communication, promptness, and professionalism. Many reviews highlight successful recovery of critical data, efficient handling of complex issues like RAID failures, and willingness to offer cost-effective solutions. The team is praised for their patience, knowledge, and personalized advice, making clients feel valued and well-informed. Despite the stressful nature of tech failures, Progressive Tech provides reassurance and dependable service, earning high recommendations and repeat business.
This place is amazing! They really care about their customers, and take the time to listen to them. I had my hard drive go out and lost everything, and even though they couldn't save my info they connected me to a company that could and …...
Great staff, knowledgable, and easy to work with. They upgraded my iMac with a SSD drive and repaired the OS. Runs really fast now. Highly recommend Progressive Tech to anyone wanting to upgrade their Mac computer for a very reasonable price. Great job!...
ProgressiveTECH is truly a gem; the employees know what they're doing, and are amicable while keeping professional. My poor gaming laptop was a victim of a careless water spill, and I rushed it to PT in a last ditch effort to save it. They …...
These guys are competent, fair, and honest. I had a 2010 MacBook Pro which I had hoped to upgrade . They did a diagnostic on the machine and were able to tell me, sadly, that the video card was damaged and unable to be repaired. They …...
Couldn't recommend Progressive Tech enough! I had an old liquid spill on my MacBook Pro that wiped out my monitor, but still worked with an external display. After the Apple store told me I had to buy a brand new computer, I brought it to …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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