Flyght (Toledo) - 4.9/5 Rated MSP Reviews & Services

Flyght is a Balanced MSP based in Toledo, holding a 4.9/5 rating across 10 reviews. Customers most often mention Helpful support team, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.9 (10 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Flyght

82
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Toledo, Ohio

Flyght Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
every
best
about
everything

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Cheryl Campbell

I’ve used just about every POS system in the game, and this one blows the rest out of the water. Crazy easy to learn—took no time at all. Everything ran smoothly and seamlessly, even when our high volume, multilevel bar was slammed. Chris …...

Jonathan Ng

I love flyght! Chris and his team are the best! Doing everything that's best for their customers. Always a step ahead of us! Example: I didn't even know about tax free holiday. And they already changed tax settings for us. Saving me bunch of complaints! Flyght's the best!...

Hilary Corna

AMAZING team. Superb quality and fun to work with!...

Scott Wilkins

Customer service is spot on. Been working with these guys for three years for POS service in my restaurant and brewery. If we have issues in off hours we get a call back within 5 minutes. Friendly, fast, and helpful....

John P. McCartney

Excellent customer service, and that's the only thing that matters when I'm struggling with a computer issue. Every call I have ever made has been returned the same day, usually within an hour, and every question I have ever had has been …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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