Fonus

Doesn't work well, I already try many time with support team and didn't solve Mi problems. I tried to recover Mi money but they said that doesn't make refund. Very bad experience.

It was amaising having a provider with international internet and possibility of calling abroad. Things were going relatively smoothly until few months ago, when they changed my sim card and it became inactive (no possibility to use …

I am using Fonus 3 years. Canada, USA, Bangladesh and other 8 countries I visited. Every where I use Fonus. It was great service.

Paid $49 for a service that does not work. Disrespectful and hostile support.

I paid $49 for mobile internet that was completely unusable. Despite a speed …

Mostly the connection is good. Sometimes it is very scratchy when not on a Wifi network. Seems that in general off Wifi the connection should be better. We have used Fonus in Mexico, Europe, the Azores, the US and England successfully …

I’ve been on the basic plan for about a year as I travel a fair bit and it’s been fantastic .. I get off a plane or cross an eu border and am instantly connected. In the BC Rocky mountains it finds connection when other can’t .. in Mexico …

Now with new Fonus App that use actually our cell phone to make call throught Fonus App the sound is clear like cristal and on top, this Fonus App works for data and voice call in almost all countries in the world with one simple plan with …

Best provider to have when travelling abroad. We ported our Canadian numbers ( from Roger’s, who are absolutely rip off crooks and liars) to Fonus to use in Portugal. It’s well worth it! À lot less than what Rogers charges!!!
Fonus is the way to go gals.

I’m located in Canada and so far I’ve had a great experience using fonus. I’ve made many trips to various parts of the US and the country transition has been seamless - and no additional charges!!! Coverage has been good throughout …

Its cheap, but you get what you pay for. It's slow and glitchy, much like dial up internet from 25 years ago. I don't need much so it's worth it for me. If you're on your phone a lot, you might want a traditional provider.

I started with Fonus before they launched the new sim card. I travel between Canada and the USA. The pre-upgrade service was just so-so, but the new sim card works perfectly. Single is strong, the dialing program was significantly improved …

I switched carriers to Fonus for overseas travel, and use domestically. It works ok but i quite regularly drop calls and the sound quality is not great. Also, Fonus does not integrate with Apple Carplay and that is a pain when driving and …

I subscribed while living in Florida two years ago and now use Fonus in Canada with equally fine results. I am not a big phone user but my wife is and Fonus works well for her, too.

I’ve been a Fonus customer for about three years and it has gotten better every year with much needed updates. The last update allows the app to be recognized by my IPhone a a default app for calling. This is a game changer and now I can …

Good experience. Only downfall is that Fonus doesn't have Rogers as a provider anymore and it provided a strong signal where we live whereas the other 2 don't.

Overall I am very pleased with FONUS. Transfering my phone number from my old provider was easy. Any time I require assistance with the phone I can go to their chat line and have my inquiries answered quickly. The reason why I moved to …

Phone constantly said 5g but it was more like 3g - I wasn't gonna renew it and then I tried to mirror my tele in my camper and they barred me from using, saying I had abused use - bloody ridiculous! I was in EU traveling so it made things …

Worst client service i’ve experienced in years. Super rude, impolite, and when you ask to speak to a supervivor they reply « There is no supervisor », and then they just stop answering. I’m so glad i discovered all that before signing up, …

The app is easy to use. Ported my number from Freedom in about 4 BDs. Network is automatically connected to either Bell or Rogers mostly on 5G in downtown Toronto. Just found out I can customize greeting in the voicemail. Nice service. …

Since we have been using the recent sim replacement Fonus has improved 300%.
There are still a few little glitches when trying to add or remove contacts. There is still the problem that you have to get OFF WiFi to place an outgoing call. Otherwise is works great.

Don't buy from this company. I was given an esim that didn't work. After several attempts , and two esims, the customer service rep told me that their policy is not to issue refunds. Avoid your self the headache and just buy coverage from the local carriers and use a messaging app.

I like the app because I get to have local number however there are some glitches such as when I delete text conversations they are not removed but just faded. There is never a problem when I use WhatsApp so improvement is definitely needed.

This cell service is great for travellers, so no need for roaming fees, but when an issue with service happens, get ready to be on the virtual chat for hours. Even when it's an issue on their side, which most times are, don't expect an …

I have been using Fonus Mobile ? for 2 to 3 months now after needing to leave Skype ?, and so far it has been a good experience ?. Porting my number from Skype was smooth and only took a day or two ⏱️. Calling ☎️ and SMS ? generally work …

Been using Fonus for a few years now.
Great service at a great price. I use it domestically for my data needs, but it really shines if you are travelling the world with service working in over 100 …

Excellent mobile service for travelling. I have been a customer for about two years. They ported my local (CDN) number without issue, albeit there was an initial configuration problem for a few months, but customer service was pleasant and …

Overall Fonus has been good. The app loads quickly, easy to navigate, and recent updates allow you to see how much data is left and ability to change your voicemail greeting. A few things that make the service limiting is some companies …

When it works it works ok. I have to bail on Fonus today, I believe the carrier networks here in Canada are blocking access for Fonus, my abilities to make calls is significantly hampered and I have never been able to have my Bluetooth …

Were based in Canada. Have been pleased with using Fonus for the last few years as a "travel phone", when ever we go away on vaycay. Can tuurn service on and then off, as needed. Just get a new number issued to you whenever you …

My experience with Fonus has been a headache and the only reason I stayed with them for 4 years is because of the fact they offer world wide testing, calling and roaming. The amount of issues I had with bugs were things such as “app …

Love fonus. Great coverage and all inclusive talk, text, long distance . Upgraded Sim card earlier this year gave better service no glitches worth mentioning. More countries to call but I don't call many other than I love my US coverage!

I am in Canada and they failed to port my phone number out to them because they did not provide my current provider with the correct PIN and account information. I know this because I called my current provider to confirm Fonus was the …

No wifi, no phone.
No internet, no phone.
Can't call Contacts, on first try, have to try a few times before I can get …

I am a Canadian using Fonus and am very happy with the service. I find that sometimes the phone calls will drop or there is a delay during phone calls. But I still find it great, especially when travelling! Thumbs up!

The phone worked from Hungary and did not work here is Canada. All calls are "trying" or immediately goes voicemail. The second phone would not install Fonus at all. Support could not help.

After a year with Fonus I am mostly impressed. It does work perfectly but is good considering how many countries I can use it in. I was a bit disappointed hence they upgraded their service recently to include more countries but stopped …

I have been very disappointed with the phone service of Fonus. It is very unreliable. Most of my calls do not go through. I have used Fonus in Europe and in Ontario where I live with the same result. I have had this problem since I …

If i could give this 0 start I would. Absolutely terrible company, service and support. I bought an esim. It would not reliably connect, just a continuous loop of connecting for a couple seconds then disconnecting. I spent a long time with …

I travel a lot so having it work in 100 countries is pretty amazing. It is not always reliable. Sometimes people call and phone doesn't ring. A few people have told me they call my number and nothing happens. Sometimes I'm in a city where I …

This service is a scam. Customer service is poor, rude and unprofessional. The global service is poor and almost nonexistent. I am in cambodia in the capital city, Phnom Penh, service is not working, I got one bar of service for one website …

It works, and it's not the most expensive, but there are always problems randomly with connectivity to providers, I've had to re install e Sims and what not. The only reason there are two stars is because the customer service is actually decent. The app you need to download sucks real bad.

Smooth n excellant....Except glitch at border coming BACK into Canada, in April, it took 2 full days to catch up to me and actually I got lost .Did not help that most Sask road signs were broken down lying in the ditch.

I have used Fonus for the past six months in half a dozen countries without any major challenges. The fact that one can use a Canadian cellphone number around the world is so amazing for dual identification by SMS since you no longer need …

The price is excellent however I do have some issues with not having an internet connection and can be quite frustrating. When traveling getting usage in another country is not always an easy thing. In Portugal I had to buy an eSIM card from another provider.

After some updates, everything went worse a I was charging higher than those paying in CAD$. I left but they continued charging me and I was never paid back. Worst customer service.

Fonus has been great. I can choose the best network depending on my location. 5 G data is included when available. Price is very reasonable. The ability to travel to 55 counties and still have service covered under my plan is very good. Quality of the VOIP phone app is great.

excellent, i used it while in Russia, Greece, and Italy and it worked seemless, good 5G or LTE speed, it kept me online for travel needs, support is also good, they allow you to upgrade/downgrade your plan on a request basis, recommended 100%

Customer Service Reps are always responsive and helpful. Since this recent update I am VERY happy with the Fonus app. I use it seamlessly in Canada and the U.S. with no need for long distance charges or roaming fees.

Fake advertising, "unlimited" is actually a scam with very strict limits, somewhere around 5gb / month at most. …

The app works very well. I was skeptical but it works great. It does exactly what it offers and it is very easy to set it up. In one month I have already tested it in 4 countries with no issues at all.

I've been using Fonus for a little over a year now and am neutral about how well it works, sometimes they respond quick and others it takes a long time for them to respond on the chat on how to fix technical issues. Sometimes calls drop or …

I am not having a great experience, missed calls and broken conversations daily and that is with wifi. Hours spent with online support with no resolution. Close to going back to to something more reliable. …

I have joined Fonus in April and did not get my SIMM card till end of the month. It was activated in May and Fonus charged me for a whole month of April and refused to reverse the charge. In Austria their website says data only when it should say call only.

I have used Fonus for long distance and local calls and texting. I have had no issues so far which is close to a year. The price is excellent. I still need to travel to Europe and see how the no roaming charges and service are, but I expect no issues.

With price affordability comes limited features, if you used Apple ID with your phone number before switching, you can’t anymore use iMessage or FaceTime.
Many banks or eshops like Amazon or Interac and Paypal services won’t be able to …

I love being a Fonus subscriber!!!….But what I have a problem with is:
A).. having my phone calls occasionally terminated without warning after about twenty minutes…usually during an important call… …

Excellent value for money - no roaming charges, and no charges for international calls. Outstanding.
When things (very occasionally) go wrong, customer service has sorted me out …

This is not actually a cell phone provider. It is a VoIP service and works through an app. There is no customer service available — only chat or email so wait times are impossibly. Advertised as unlimited data but service is toggled and very slow. Would not recommend.

Excellent service from account creation to use around the world. Beats Canadian plans by a long shot. ONLY failure was banks sending a verification code to my phone, as some don't trust VOIP numbers. Still I recommend especially for traveling.

I’ve had Fonus for 18months in Mexico now. Ported my CAD number and haven’t had any problems except for the upgrade to their new sim which is now sorted. And the latest update has been helpful. Great service worldwide, highly recommend.

I like the Fonos mobile service. Having used the service for the last few months, I can tell that Fonus mobile has impressed me. It offers a host of awesome features. I would recommend Fonus mobile to anyone in a heartbeat.

I switched to Fonus from my local provider because I travel a lot for work and roaming charges or having to buy a separate e-sim or regular sim is a pain. The plan gives me data coverage no matter where I travel and costs about the same as …

I bought Fonus for various reasons..1 : for a European repositioning cruise.
2 : we spend time in Florida as a snowbird
3: our cell service where we live is not that good with our carrier and the …

I don’t like to give bad reviews, but this one is deserved. The technology is terrible. The app is awful — the interface isn’t user-friendly, and while they offer basic features, even those don’t work well. The voicemail service is …

The Fonus app is not always intuitive. Some features common to other providers just aren't available and others don't work well....yet. For the most part it works OK, but is not stellar. What is stellar is the customer service, I've only …

Great Service by Fonus, perfect for US and Canada cross border service. And I've used them across the globe in a few different countries without any issues as well. With the new sim they've also resolved the need for manual apn setup. My …

Service worked great. Went vacationing at a remote cottage in Canada where cell service was available (barely). Regardless, the service is as described. Good data speeds. I was good for the week. Once my 2 year contract is up with my …

Not able to make calls in Toronto or Terceira, Azores airport. In Velas, Azores same problem not able to connect to local cell provider. Where we stay and connected to WiFi calls can be made OK. So I'm not sure why this is.(?)

Using Fonus for approximately last year and a half. Couldn't be happier. Works better than my previous Bell plan, especially since Sim card upgrade back in January. Only issue I have is sometimes texts with pictures fails to send. Not a …

The price is good, and the international coverage works, but the quality of international calls sometimes suffers from noticeable delays.
Internet speed is low, especially considering the high ping, because even within …