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Telzio

Los Angeles, California

5 (110 reviews)

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📈 AI Insights

92
Trust Score
60
Analyzed Reviews

😊 Positive: 100

😐 Neutral: 0

😠 Negative: 0

About Telzio

Telzio is a managed IT service provider based in Los Angeles, California, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.

Businesses evaluating Telzio should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.

📝 AI Review Summary

Telzio offers a highly reliable and cost-effective business phone system praised for its exceptional customer service, scalability, and user-friendly features. Customers highlight the platform's flexibility, including pay-per-usage pricing and easy setup, making it ideal for small to medium businesses, nonprofits, and churches. The support team is consistently described as responsive, knowledgeable, and helpful, ensuring smooth transitions and ongoing assistance. With robust call management capabilities and multi-location support, Telzio enhances communication efficiency and customer experience. Overall, users commend Telzio for its expertise, affordability, and dedication to client satisfaction, making it a top choice for business communication needs.

Our Analysis of Telzio

Based on available data, customer reviews, and service offerings, Telzio appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Los Angeles often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.

Strengths

  • Local presence in Los Angeles for faster support
  • Managed IT and support services for business continuity
  • Focus on cybersecurity and infrastructure stability

Considerations

  • Pricing may vary depending on service scope
  • Businesses should confirm SLA terms and response times
  • Compare with similar providers before final decision

Best For

Telzio is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Los Angeles.

How to Choose Between Telzio and Other MSPs

When comparing Telzio with other providers in Los Angeles, businesses should evaluate:

  • Response times and availability (24/7 vs business hours)
  • Cybersecurity capabilities and compliance support
  • Scalability of services as your business grows
  • Customer reviews and satisfaction levels
  • Transparency in pricing and contracts

CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.

FAQs about Telzio

What services does Telzio offer?

Telzio provides VoIP Services, .

Where is Telzio located?

Telzio is based in Los Angeles, California.

How can I contact this MSP?

You can contact them via phone or request a quote using the form on this page.

Pricing Insights

Managed IT service pricing in Los Angeles typically depends on the size of your business, number of users, and level of support required. While exact pricing for Telzio may vary, industry benchmarks include:

  • $100 to $250 per user per month for fully managed IT services
  • $75 to $150 per device per month
  • $100 to $200 per hour for on-demand IT support

Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.

Reviews


Number of reviews : 110

I highly recommend Telzio! Their business phone system is excellent and their customer service is outstanding. If you are a growing business this is a perfect fit for you as they automatically scale as you grow.

I use this company for my small business. They have good connectivity and easy texting. Their rates are also reasonable.

We have been using this service for one year, and everything has been good! They have an exceptionally good customer service team, and any time we need assistance with something, they are very prompt in helping, even if it is as simple as explaining how to utilize a feature.

Telzio has enabled our nonprofit to host free statewide community service events, while our volunteers answer caller questions from remote locations.

I can't say enough about Telzio! From the beginning their customer services is amazing. You can call, email or live chat with them. The service is superb. Haven't had an issue since we switched.

We’ve been using Telzio as a small counseling practice (18 employees) for the last couple of years and love them! They are always easy to chat with and get support if needed, their system has never been down or given us any issues so usually any support we need is around how to do something. Highly recommend them!

I had a fantastic experience with Telzio! Their customer service team is incredibly friendly, supportive, and always helpful. They took the time to understand my needs and provided clear solutions, making everything easy to set up. I truly …

Telzio is a cost-effective phone solution for our church staff. Paying for the minutes used and not for each staff member is a model that works well for us. The service has worked as expected.

I switched to Telzio after a frustrating experience with my phone company and internet provider, where both companies kept pointing fingers and no one would actually fix the problem. Making the switch to a new vendor was a big step, but …

The staff at Telzio have been so flexible and helpful to get my small busines phone system transferred over to them. They've gone above and beyond what I would expect with their customer service!

From the very beginning, I was told by Thea that she would be my main contact and would provide step-by step help. Being singularly responsible for picking a new provider for our hotline, I was more than a little worried. It literally …

We have been using Telzio at our firm for a year now and have had a great experience with both the product and the customer service. Telzio really helped us fill the gap where we were struggling.

Telzio has some of the best customer support I have ever had the privilege of experiencing. I have never, since I started using Telzio had one bad call. Telzio is great! I recommend Telzio to all my friends whom have businesses.

We are in the process of switching phone service providers and Telzio is our top choice. They seem to provide a quality service for a great price and have all the features we need and more.

We've been using Telzio for our business communication needs and have been extremely impressed with their outstanding customer service. Their team is always quick to respond, knowledgeable, and genuinely dedicated to resolving any issues we …

Easy to set up; great for businesses that require multiple seats and are budget conscious; Pay for your usage, not the number of users!

Been using Telzio for years, great customer support and rock solid service. It is great to find a product that bills on true usesage ! and with the free extension to extension calling a great value!

Our experience with Telzio has been fantastic. The service is excellent! It is super easy to design call flows, making calls coming into our organization easier than ever to manage. We never had the ability to chart out our call flows …

There's not a better deal in IP telephone service for small business! And I suspect most medium to large businesses are overpaying for this sort of service as well. Rather than paying per seat, you pay for the minutes used, across unlimited users!

Telzio has been super beneficial in supporting our needs for our business. We operate several businesses in different states and this has helped being able to filter the calls where they need to go. I have had to reach out to the support …

We use Telzio for our business and it has made our phone service so easy to use for us and our customers. Their Support is amazing! Very pleased with this service

This is a great system for a small business or church. The platform is very user friendly. They have great tech support and pricing is excellent. We've been using this at our church for about 8 years and have had nothing but good service. …

Recently, I was delegated our phone system and had to learn it cold after the person who set it up left. The support from Jonathan and Charlu made the transition easy. There are a lot of cool features that we weren't even using! I am grateful to the Telzio team for their patience and hard work. Thank you!!

We've used Telzio for several years now. As a company with 30 employees but only 4-5 who regularly use phones we appreciate being able to give everyone an extension and access to VOIP apps without being required to pay ridiculous per user pricing for users who are only occasionally using it.

Been using Telzio for years now to manage our cloud phone system, including local numbers in 4 countries. Love to product and service. Highly recommended.

I am just going to say, they are AWESOME! We knew nothing about IP phones prior to starting working with Telzio. They were very patient and exceptionally easy to deal with. They system itself is brilliant, we would never go back to analogue phones. We would highly recommend these folks.

This is the third VOIP provider I have worked with. From the first enquiry to our ongoing support, the information and guidance has been exceptional. The structure of Telzio works well for our situation with many part-time workers and no …

I'm starting my own business so being a "solopreneur" I need cost effective and reliable business solutions. I love working with Telzio because I have a whole team helping me along the way. They're professional, friendly and so great to …

We've been using the Telzio phone system at Sierra Madre Playhouse, and it has truly been a game-changer for our operations. This Voice over IP system has exceeded our expectations in every way. …

Telzio has made setting up a phone line for our nonprofit simple and efficient. The backend system is extremely user-friendly, and the customer service is outstanding.

With the onset of COVID-19 new challenges were presented to our business model. Teen Challenge of Southern California has been serving the community for 60 years and numerous individuals rely upon us for support. Telzio and their team …

I am an administrator for a non-profit emergency service organization (chavrim of Bergen County). We were looking for a call flow system to manage our busy inflow. Telzio provides everything we need as an organization. If we ever have any …

This system was a lifesaver for my business! It was easy to install and maintain. The customer service and tech support reps always solve any issues on the first call! They reach out to me to find ways to save money and streamline my system!!! 100% recommend.

We are a small business and Telzio is our first step away from a landline. It took some time to learn the different phone setup with power over internet, but once set up, things are working smoothly. I didn't plan on the cost to change …

Grateful for Telzio and all it has done for our organization. We hadn't used many programs before or had the need for a hotline-service, until the pandemic hit, and suddenly we needed to communicate with all of our members at the exact same …

The value of the plan for our non-profit makes it one of the best services we have found. They lose one star due to customer service not following through on some promises and miscommunicating issues.

Moving our phones to Telzio has been the best decision I've made in a long time. Saved around $100 a month and the services we get are waaay better. Great service (from a human) if you have questions also.

Had such an incredible experience with Telzio. Althea was so helpful and kind, I was able to easily set up my hotline with her to promote my new single. Everyone is loving it! I am so grateful for all the help. Forever thankful to Althea for her patience and support as well as to Telzio!

As we expanded from 1 to 2 locations working with Telzio to meet our VOIP needs was a great experience. Their customer service is top notch and the service is both flexible and easy to use for our growing business. Such a better experience …

Our Sales & Account Specialist Giang Nguyen has made our experience with Telzio a great one! I appreciate all of her help with our Telzio account. She has always been attentive to our needs and has always been available when I call! 
They've shown us exceptional care that does not go unnoticed.

I am an aging IT tech and have had the pleasure of working with Telzio setting up Business phone systems for a year or so now. I find the system easy to understand and very feature filled. From setting up the answering system to sending …

I have been a Telzio user for many years, for my small business. I find the product easy to use, and priced well!

My experience at Telzio was nothing short of amazing. My account specialist Giang made the entire process a breeze. Always answering my questions in a prompt and professional manner. The Telzio service itself is simple and offers …

I would highly recommend Telzio for your business needs. It is a very user-friendly system and the whole process is simple from set-up to going live. You can set up an intricate phone system if you need it and direct phone calls wherever …

This company was the perfect value solution for my small business. We were able to upgrade all of our phone features and pay much less than other pricey solutions that require contractual obligations. Great support and customer service as well!

We recently switched to Telzio and have been thrilled with the service. We were slightly apprehensive about changing our phone provider, but several months in, we know we made the right decision. …

Excellent customer service!!! And doesn’t hurt that the pricing is ultra fair. Love the mobile app and how convenient it is to call and text from our business line using our personal cell phones. Setting everything up with super easy and we …

Love working with this company. System took me a little time to get use to as I never dealt with phone systems before, but easier than I thought. Customer Service has always been excellent.

Working with Telzio has been an absolute game-changer for our business, and I can't recommend their services highly enough. From the moment we partnered with them, the experience has been nothing short of seamless. Their platform is …

For years we didn't have a professional sounding inbound call system. It was frustrating at times as a small business because we would miss calls/leads. Once we started using Telzio, it became clear just how much business we were missing. …

We started using Telzio when we created a hotline for our disaster relief non-profit organization. It has worked seamlessly to field calls from people requesting assistance, donate supplies, or sign up to volunteer!

Outstanding!!! Telzio has been instrumental in allowing us to service our clients in a distributed team. The features are great and its the easiest and the most powerful system that we evaluated from the competition. I especially liked that …

In the past year, I’ve used a local hPBX VOIP provider, RingCentral, and a self-hosted system. I was originally skeptical about switching to Telzio, however, the few weeks I’ve worked with your team have been absolutely amazing. There main …

We use Telzio for our sales office of about 20+ people. The staff was great at helping us figure out solutions for the amount of phones we needed and the volume of calls we needed to make each day. We appreciate the flexibility of all their plans. We'll be expanding and glad we're with a company that will expand with us!

Super Telecom company, We've been with Telzio for over a year and haven't looked back once. Great call quality, excellent forward thinking easy to setup interface and most of all A+ Support. Fantastic value for small - medium businesses as …

Telzio has been a solid solution for our company's phones.
Their system is very robust and offers more functionality that many of the big players like Zoom Phone. They are a little on the pricey side, but they have been …

I’ve research dozens and dozens of cloud based pbx and unified communications options. I continue to look at new options as well. Telzio has the best blend of options, a great UI for admin, a good reseller program and a very good mobile app. It all adds up to be a reliable, easy and quality service.

Excellent company, excellent product! Their phone interface helps me run my small business by cutting down on time-wasting calls and telemarketers as well as allowing me to have a completely self-operating answering/voicemail service, and …

We have been working with Telzio for years and we love them for our mental health practice. We previously had used RingCentral but due to service issues with them and costs jumping up, we wanted something stable and reliable. Telzio has been that exactly and their customer support is excellent. We have about 60 users.

We have been using Telzio for a few months and so far so good. Love how responsive the team is and how fast they resolve any issues or questions we have.

Services

VoIP Services

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