Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 0.00%
😐 Neutral: 0.00%
😠 Negative: 100.00%
Terre Haute, Indiana
Frontier Quotes?Based on 5 reviews averaging 1.0 stars, overall feedback is below-average. Reviews are largely general in nature without a strong recurring theme.
Signed up for a *locked in* rate. Price increased after a year. Asked how long it would be *locked in* this time and they just said, they don't know. I haven't had a great experience with any internet service honestly, but this one feels …...
Do not get this service. Have been with out for now 6 days. The local office is just a building with locked doors. Frontier does not even service their own fiber optic lines. They use a third party contractor who is out of state, so …...
WORST. CUSTOMER. SERVICE. EVER. even after Verizon ownership. I had new fiber service installed last week. Today all the sudden my internet went out. They had not buried the new line yet so I was curious and followed it …...
A frontier solicitor came to my house and cornered me while I was cleaning my car in my driveway. I was backed up against my car with him standing only a few feet infront of me. He was extremely pushy and I kept telling him I was fine with …...
I have never been this unhappy with internet service in my life..it went out right before christmas, sat 3 days no internet. It just went out again on Monday and was told theres no outage we will come take a look Wednesday. No one showed up …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
Ask questions, share experiences, or discuss Frontier.
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Compare trust scores, customer reviews, pricing signals, and managed IT services.