Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 72%
😐 Neutral: 0%
😠 Negative: 28%
Kennewick, Washington
Genesis Smart Homes Quotes?Based on 25 reviews averaging 3.8 stars, overall feedback is mixed. Customers most often mention helpful support, strong communication. Some reviewers raised concerns about professionalism concerns.
We love our new TV setup. David has been wonderful and we really like having the local support. Keep up the good work!...
Equipment was never even installed. Canceled order the day sales person talked my parents into a $750 dollar system they did not need. It is now day 24 and money has not been refunded. Better Business will be notified....
Had bad experience with this company. Promises were not kept. Set up 5 different appointments for service and they did not show up or call for four of them and was nearly two hours late for the one. When I was able to contact a live …...
Sling representative was very dishonest. Promises made were never kept. From the very first day they didn’t deliver the services they promised. After 2 weeks the technician said they could not give me what the salesman promised me. They …...
I have been a delighted customer of Genesis Smart Homes for over four years and their remarkable service truly stands the test of time! As someone not good with technology, I've always appreciated the comfort of in home tech support and …...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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