Ghost Tech Center Passaic - MSP Reviews, Trust Score & AI Analysis

Ghost Tech Center operates as a Balanced MSP with notable strengths in a solid general IT service track record. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 4.1 (132 reviews) AI Trust Score: 75/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for Ghost Tech Center

75
Trust Score
25
Analyzed Reviews

😊 Positive: 80%

😐 Neutral: 0%

😠 Negative: 20%

🌐 Visit Website

Passaic, New Jersey

Ghost Tech Center Quotes?

MSP Operational Intelligence Profile summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Most Common Customer Feedback Themes

phone
screen
repair
customer
here

AI Review Intelligence Summary

Based on 25 reviews averaging 4.2 stars, overall feedback is strong. Reviews are largely general in nature without a strong recurring theme.

Customer Review Highlights

Angely Lopez martinez

Fast and Very Reasonable Repair Great Customer Service...

Ghostrepair 259

We offer any kind of phone repair and tablet repair. We also sell and buy phones....

Avan Budhu

Very kind, fixed my phone quickly...

Gabriel Manogura

Very efficient, good quality work. Definitely recommend ? …...

Mariana Cockrell

Its a good placer for Phone case and repair. I just got a Phone case...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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