Holland IT Solutions in Newark: 5.0-Star MSP Reviews & Trust Score

Holland IT Solutions is a Balanced MSP based in Newark, holding a 5.0/5 rating across 11 reviews. Customers most often mention Strong communication, Exceptional customer satisfaction. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (11 reviews) AI Trust Score: 82/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Communication Quality
Operational Profile Balanced MSP

✨ AI Insights for Holland IT Solutions

82
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Newark, Ohio

Holland IT Solutions Quotes?

Operational Overview summary

Operational Scoring

70
Support
85
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Strong communication
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Strong communication
jack
recommend
working
every

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention strong communication.

Customer Review Highlights

Amanda Tyo-Williams

Jack scanned my old devices to see why they were not working properly. He then gave me a few options. The option that made the most sense for my situation and technology needs, was to purchase a new device. He not only sent me several …...

Eian Cook

Jack and his team are professional, fast, and reliable. They discover the need of their clients and handle any problems with care and consideration. Highly recommend!...

Leeza Dugan

Jack is amazing at what his company does I recommend jack and his company if you every need a website up and running or just help with computer he is the man to call...

Alex Winegardner

I have had great pleasure working with Holland IT Solutions, always met with quick and knowledgeable responses and kept me in the loop every step of the way. Would absolutely recommend him to anyone looking for his services....

tina Ashcraft

Jack and his team did an excellent job with our IT services. Their communication was clear, fast, and professional, and their attention to detail was second to none. Highly recommend...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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