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HRCT | Hampton Roads Communication Technologies

Norfolk, Virginia

4.9 (222 reviews)

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📈 AI Insights

49
Trust Score
50
Analyzed Reviews

😊 Positive: 95

😐 Neutral: 5

😠 Negative: 0

About HRCT | Hampton Roads Communication Technologies

HRCT | Hampton Roads Communication Technologies is a managed IT service provider based in Norfolk, Virginia, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.

Businesses evaluating HRCT | Hampton Roads Communication Technologies should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.

📝 AI Review Summary

HRCT is highly praised for its exceptional IT and communication services, consistently delivering reliable, efficient, and knowledgeable support to businesses. Customers highlight the company's quick responsiveness, expert staff, and personalized solutions, particularly in phone system installations, network issues, and IT infrastructure upgrades. The team, including professionals like Craig, Chase, Stuart, and Jeff, receives commendations for their professionalism, patience, and dedication to resolving technical problems promptly. HRCT's commitment to excellent customer experience, competitive pricing, and ongoing support makes it a trusted partner for small to medium-sized businesses seeking dependable IT services.

Our Analysis of HRCT | Hampton Roads Communication Technologies

Based on available data, customer reviews, and service offerings, HRCT | Hampton Roads Communication Technologies appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Norfolk often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.

Strengths

  • Local presence in Norfolk for faster support
  • Managed IT and support services for business continuity
  • Focus on cybersecurity and infrastructure stability

Considerations

  • Pricing may vary depending on service scope
  • Businesses should confirm SLA terms and response times
  • Compare with similar providers before final decision

Best For

HRCT | Hampton Roads Communication Technologies is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Norfolk.

How to Choose Between HRCT | Hampton Roads Communication Technologies and Other MSPs

When comparing HRCT | Hampton Roads Communication Technologies with other providers in Norfolk, businesses should evaluate:

  • Response times and availability (24/7 vs business hours)
  • Cybersecurity capabilities and compliance support
  • Scalability of services as your business grows
  • Customer reviews and satisfaction levels
  • Transparency in pricing and contracts

CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.

FAQs about HRCT | Hampton Roads Communication Technologies

What services does HRCT | Hampton Roads Communication Technologies offer?

HRCT | Hampton Roads Communication Technologies provides Managed IT Services, .

Where is HRCT | Hampton Roads Communication Technologies located?

HRCT | Hampton Roads Communication Technologies is based in Norfolk, Virginia.

How can I contact this MSP?

You can contact them via phone or request a quote using the form on this page.

Pricing Insights

Managed IT service pricing in Norfolk typically depends on the size of your business, number of users, and level of support required. While exact pricing for HRCT | Hampton Roads Communication Technologies may vary, industry benchmarks include:

  • $100 to $250 per user per month for fully managed IT services
  • $75 to $150 per device per month
  • $100 to $200 per hour for on-demand IT support

Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.

Reviews


Number of reviews : 222

HRCT recently installed a new phone system in our dental office and we couldn't be happier! Craig was amazing in getting together our proposal and taking the time to answer questions about our competitors proposals before he had our …

Cody was extremely helpful and resolved our network issue quickly and efficiently. Great service and support — highly recommend!

Never a bad experience with HRCT, and the guy Chase that helped me out made something that is usually dreadful, quick and easy. Great company with an amazing team!

I'm so thankful that we use HRCT for all of our IT needs. They are always quick to respond and extremely efficient. They were a lifesaver when my laptop was stolen - within days I had a new customized laptop completely restored from my last …

Chase set up my desktop and monitors (he brought over two monitors and set them up in a span of 2hrs or less) and has helped me with all the issues i've experienced.

I have worked with Stuart and HRCT since 2016. I have come to rely totally on his expertise, his outstanding customer service and his responsiveness. He is an exceptional IT leader in his field, and we trust him with every issue we have had over the past six (6) years as he has solved each one.

I've done business with this company for many years. Doug and the folks at Hampton Roads Communications have never failed to meet my communication needs or solve any problem that has come my way. …

As the owner of a small business, I highly value reliability and time. HRCT, and Jeff in particular, has done an excellent job handling all my IT issues over the last two years so that I can focus on my clients. Their knowledge and recommendations are fantastic. I highly recommend them.

Fantastic work! Very responsive and have gotten things done in a timely manner. I have used HRCT twice to set up key fob/key pad entry into my buildings and security cameras. Highly recommend.

Outstanding service from Sheryl Dutton! She is knowledgeable, patient, and kind. I can't say enough for her consistency as a hard worker and always digging for an answer if something isn't working. I recently transitioned to work from home …

Chase Spruill at HRCT has always assisted promptly and courteously when I have had issues with work computer. 100% recommend and glad we have them as our service.

We started with HRCT many years ago with our phone system. We are now using their services for all our phone and IT needs. Great company to work with. Good response time, very knowledgeable and friendly staff. Most recently our server …

Earlier this year, our company telephone system was partially fried/zapped/damaged (via Dominion Power). The folks at HRCT/Craig & Charlie and others☺ were great to work with when we reached out to HRCT for help during this semi-urgent …

My company uses HRCT and we have been very happy with the services they provide. Andy is our tech put a call is quick to come out and fix whatever issue we are having. They communicate great and are very professional. Highly Recommend!

HRCT does an outstanding job every time I call. The company I work for has been using HRCT for over 4 years. Alan is fantastic with explaining everything and always keeps our accounting software up to date and running smooth. Marlo does …

Professional, thorough, and very responsive! Those are just a few of the positive characteristics that I have experienced with HRCT... I have total peace of mind knowing that HRCT is there when I need them---and computer issues never appear …

Sheryl was sufficient and kept me up to date as she fixed my computer issue. She was accommodating on timing of the fix and professional in her correspondences. Everything was able to be done remotely. HRCT is great because they give you updates along the way and do multiple follow ups.

Jeff, as usual, was able to get my computer up and running the same day. For some reason my computer was not syncing with my one drive, so nothing was saving in the cloud. Jeff logged into my computer, did some finagling, and within minutes everything was being backed up. No more errors on my laptop.. Huge shoutout to Jeff B!!

I have had the pleasure of working with Chase as our IT Guy for the past few months and I must say that anything that I need Chase is definitely on the case…. He is very professional and dependable… I’m happy that we have him…

I called HRTC having issues logging into my work email accounts. Placed a ticket, within a half hour for a call from Chris a Tech, walked through verification process. After that he took over and resolved my issue in minutes. Everyone I talked to was friendly and really fast response time.

Stuart Katz was extremely helpful with doing the research and taking the time to find out why I was having some lagging in the Mail Manager program that I use at the office. He went above and beyond to figure out a solution and fixed the …

Working with Nathan Daguro from HRCT is always a helpful experience and he makes sure my problems and concerns are heard. Timely assistance with any technical issues me or my company may be experiencing. Highly recommend working with this company and its many amazing workers.

HRCT has been extremely helpful with upgrading our small business IT infrastructure. They've alleviated our stress regarding keeping our information safe and the technology platforms used within our company up to date. Stuart in particular …

Chase has been awesome at helping with any IT issues that I may encounter, and even helped set up my new work phone. Not only that, but he shreds on guitar better than Andy!

I want to thank Anthony for his help in keeping my computer virus free. He was patient as I investigated if the e-mail was real and once I did that, he was very prompt in getting me what I needed. Thanks so much

We are customers of HRCT. I had a fabulous experience with Sheryl Dutton today. She was very patient and helpful with an issue I was facing with my computer. She also explained why I had the issue. I highly recommend HRCT and a big thank you to Sheryl.

Great crew to work with. They worked very quickly, efficiently, and with quality. They took the time to ask questions and offer suggestions to make sure the job met our needs. Priced the job very fairly and great communication. Would definitely chose to work with HRCT again.

HRCT is a very professional company to work with and we appreciate the work Marlo has done with us! They did a great job implementing new equipment, software and servicing our networking needs! Highly recommend, 5 stars!

I have work in the office with Mr. CHASE SPRUILL. He has been very helpful and patient with my computer & IT issues. Chase is available for me anytime I need help with my Computer and Printer issues. I recommend CHASE for Computer …

HRCT has been our IT management company for over a year. We have over 20 users plus computers and servers. They manage everything for us, and do it with the utmost care. We recently moved our phone services to them, and those results …

After calling numerous IT and telecommunications companies, HRCT was the first company to return my call. Warren was able to connect my business’s telephone lines (that were a huge mess) in a timely manner. He even cleaned up the wall of …

Our business had connection issues for months, and multiple technicians from several different companies were unable to resolve them. Cody from HRCT diagnosed and fixed the problem in just over an hour. Very knowledgeable and efficient. Highly recommend!

Stuart is our support engineer. He has always provided exceptions l service to our firm. HRCT is highly professional and always there when you need them. I highly recommend to use them for your IT needs.

** Update 3/5 ** -
Adjusted my final invoice to reflect a true cost of project. Thank you. …

I have just opened a new office in Williamsburg, and hired HRCT to install and manage my IT network. Matt was great to work with, he listened to what I needed in my network, and designed and installed exactly what I asked for in the …

My business has been using HRCT for over 10 years and we are very pleased with their services. Jeff Beecher is always responsive to our needs! The rest of the team is a pleasure to work with as well!

I’ve had the pleasure of having Chase troubleshoot some computer issues I was having. He is very knowledgeable and worked quickly to get my computer back up and running!

Our office has recently moved to a new location. We hired HRCT to provide service for our new telephone communication system. HRCT team is very friendly, professional, and knowledgeable. Their service is very efficient and cost-effective. …

This company did a phone repair for us at our office, and then a phone system replacement. They were pleasant, efficient, easy to work with and just all around a great experience. When we were really in a pinch with our phone system being down, they really came through for us! Highly recommend!

" No matter who helps you at HRCT they are always professional, nice and very patient. They always solve the problem you are having and it is pleasure working with them! …

We have used HRCT for over 10 years. They have been very reliable and responsive. The team is very knowledgeable and great to work with. I highly recommend them.

HRCT has been a lifesaver for our non-profit child development center center. As a non-profit, it is often difficult to find companies that work to meet our needs while fitting in our budget. HRCT surpasses that calling! The entire staff is …

Our law firm used HRCT to complete a migration of files and emails from a prior practice to our new one. Stuart was our technician and he was always so friendly, patient, and knowledgeable. He took the time to really explain to us what was …

Craig Maxwell and his team at HRCT have been one our best finds! They have consolidated multiple phone systems at multiple locations into one, unified system. They have improved our internal communication, provided us with better …

We recently had a New Phone system installed. Start to finish these guys are Very professional and on top of everything. Craig Maxwell recommended the perfect system for our needs. The Tech, Warren Beavers had everything installed and …

I've used HRCT for years for both phone serving and IT for my small business. It's a really great company and I don't expect that I will ever change phone/IT vendors again. The company is large enough to scale up for large organizations …

HRCT is a great company! They are always very responsive and able to quickly take care of any issues we are having. Cody recently took care of a need over the phone for us. The issue was resolved very quickly. Cody and all of the technicians we have worked with are always very professional, knowledgeable and friendly.

HRCT WAS AWESOME AND ON TIME. MY TECH WAS ANTHONY D'AMICO, HE WAS AMAZING AS ALWAYS!!!!!
ANYTIME I NEED ANY HELP I WILL BE CONTACTING ANTHONY. MY COMPUTER IS FAST AND HE EXPLAINED EVERYTHING SO CLEAR TO ME SO I COULD UNDERSTAND.

Stuart is always super helpful and responsive to our needs. He also follows up after our issues to make sure they are fully resolved, which we have never had another IT company do before!

The HRT sales and installation team have all been wonderful. Our business is small but they treated us like we were as important as their largest client. They matched us up to the correct system at a competitive price and had the install …

Services

Managed IT Services

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