📈 AI Insights
Trust Score
Analyzed Reviews
😊 Positive: 85
😐 Neutral: 10
😠 Negative: 5
About Intelligent Technical Solutions
Intelligent Technical Solutions is a managed IT service provider based in Reno, Nevada, offering technology solutions for businesses of various sizes. Providers in this region typically support industries such as healthcare, finance, legal services, and small-to-mid-sized enterprises that require reliable IT infrastructure and cybersecurity protection.
Businesses evaluating Intelligent Technical Solutions should consider factors such as service responsiveness, cybersecurity capabilities, pricing structure, and industry expertise. Local MSPs often provide faster on-site support and a better understanding of regional business requirements.
📝 AI Review Summary
ProTechnical is widely praised for its exceptional IT service quality, responsiveness, and professional expertise, making it a trusted partner for businesses in Northern Nevada. Customers highlight the team's friendly attitude, clear communication, and ability to resolve issues efficiently, often describing them as knowledgeable and reliable. While most reviews emphasize positive customer experiences and value, a few express dissatisfaction with the call center's responsiveness and service quality post-acquisition. Overall, ProTechnical is recognized for going above and beyond in supporting clients' IT needs, with a strong reputation for professionalism and customer care.
Our Analysis of Intelligent Technical Solutions
Based on available data, customer reviews, and service offerings, Intelligent Technical Solutions appears to provide managed IT services focused on reliability, support quality, and business continuity. Companies in Reno often prioritize providers that offer proactive monitoring, fast response times, and strong cybersecurity practices.
Strengths
- Local presence in Reno for faster support
- Managed IT and support services for business continuity
- Focus on cybersecurity and infrastructure stability
Considerations
- Pricing may vary depending on service scope
- Businesses should confirm SLA terms and response times
- Compare with similar providers before final decision
Best For
Intelligent Technical Solutions is generally a good fit for small to mid-sized businesses looking for ongoing IT support, cybersecurity services, and scalable infrastructure solutions in Reno.
How to Choose Between Intelligent Technical Solutions and Other MSPs
When comparing Intelligent Technical Solutions with other providers in Reno, businesses should evaluate:
- Response times and availability (24/7 vs business hours)
- Cybersecurity capabilities and compliance support
- Scalability of services as your business grows
- Customer reviews and satisfaction levels
- Transparency in pricing and contracts
CompareMSP helps simplify this process by allowing you to evaluate multiple providers side-by-side and request quotes directly from top-rated MSPs in your area.
FAQs about Intelligent Technical Solutions
Intelligent Technical Solutions provides Managed IT Services, .
Intelligent Technical Solutions is based in Reno, Nevada.
You can contact them via phone or request a quote using the form on this page.
Pricing Insights
Managed IT service pricing in Reno typically depends on the size of your business, number of users, and level of support required. While exact pricing for Intelligent Technical Solutions may vary, industry benchmarks include:
- $100 to $250 per user per month for fully managed IT services
- $75 to $150 per device per month
- $100 to $200 per hour for on-demand IT support
Businesses should request a custom quote to understand exact costs and compare pricing across multiple providers to ensure the best value.
Reviews
Number of reviews : 44
Dustin and the team at ProTech are amazing! We highly recommend them for all of your IT needs.
ProTechnical is phenomenal at what they do! Sean is amazing with his level of expertise and professionalism.
Dustin was great! He was responsive, efficient, and has a great attitude, and is able to translate technical computer issues to me really well. Thank you!
These guys are the BEST! I can always count on them to fix my computer issue and get me back to work ASAP. Super knowledgeable & friendly!
Very helpful and very kind!
Responsiveness, Quality, Professionalism, Value
ProTehnical used to be the premier IT company in Northern Nevada. Since it has been acquired by ITS the service has been the worst I have experienced in my 38 years of life. The call center that answers the phone is subpar. You have to …
ProTech has been a great to work with, they are quick to respond to any call and their staff is great with communicating with us. Very professional and helpful when you ask questions!
Always does a great job, and have always had great results!
You were very prompt in your response to my issue!!! AS ALWAYS!
Responsiveness, Quality, Professionalism, Value
We got right in and ran through the remote installations with no problems and were up and running in no time.
Really amazing and talented team of professionals to work with. Highly recommended to anyone looking for the Porsche of IT services.
God awful service. This must be the worst IT company in all of Nevada. The call center is the worst I have ever dealt with in my entire life. They waste 10-20 minutes of your time repeating yourself several times on information they should …
Responsiveness, Quality, Professionalism
ProTecnical-Reno, is an outstanding IT Service, they are always ready to assist with a smile on their face and them really care. I have been working with them from almost 3 years. I really enjoy working with the IT Team there, especially Dustin.
Responsiveness, Quality, Professionalism, Value
Extremely educated and responsive team. Fixed our problems quickly and were very thorough in explaining what was causing our issues. Reliable, honest and trustworthy. I highly recommend ProTechnical for all your IT needs.
We love working with ProTechnical! The team is attentive, caring and experienced. No problem is too small or too big and it is good to know that we have a partner that has our back - the smooth running of our business depends on their support!
Hey Kumar!
Thanks so much for having our back man! Your service is greatly appreciated (: …
Best IT team ever! I have worked with many IT teams but Intelligent Technical Solutions takes customer service to a new level. Their team is knowledgeable, quick to respond, and supports our organization with technical implementation, …
We are a small company that does not have in-house IT. We require a lot of technical support.
ProTechnical goes above and beyond with every request we give them and we give …
Great, prompt service - I would never go with someone else. These guys really know their stuff. Always amazed me how responsive they are.
The team at ProTechnical is wonderful. They are very responsive and customer focused. I manage a real estate brokerage and we use ProTechnical for all of our IT services and have for years. The staff is always friendly and genuinely wants to help. Highly recommend!
Protechnical goes above and beyond the call of duty. Not only have they provided us with extraordinary customer service, their commitment to supporting this community sets a great example for all local businesses.
Responsiveness, Quality, Professionalism, Value
The dude I sat next to had his hand in his pocket for about 30 minutes while staring at me and this was all on camera. His hand was literally moving. I felt so uncomfortable I never came back. I really should have pursued a lawsuit. It is within the 7 years still so I might do it. How dare he? And on camera too?
I absolutely love working with ProTechnical. I know that whenever I call or email in a ticket that my issue will be resolved in a timely manner. I would highly recommend them to any company looking for IT solutions.
I am always pleased with ProTechnical’s service. We could not do our jobs without their support, but my experience today was exceptional. …
Every time I've contacted them, they've been immensely helpful! Willing to work through any problems that we have and figure out the best solution for us! They're very versatile in their ability to help. A number of different problems have …
Kumar at ProTechnical is always a pleasure to work with! He always solves my computer issues promptly and proficiently. Would highly recommend ProTechnical for any of my computer problems!
We have been working with ProTechnical for several years now. Their quick response time is fantastic and they seek and appreciate regular feedback on that service. …
DO NOT USE, AWFUL
This review was not done in error. I work for a company that used your services. AGAIN, AWFUL DO NOT USE! YOU'LL REGRET IT!!!!!
ProTechnical's staff is knowledgeable, professional, and very competent. They did an awesome job of responding to large influx of work at home requests and worked hard to get us setup to work remotely. I am glad they are handling our IT issues!
This review is specifically for Kumar, I am unsure if Pro-technical has perfect training ability for their staff or if he just ultimately loves his job and goes over and beyond. H handles job promptly and always follows up the next day to …
We have been a client of ProTechnical for almost 10 years and have had the highest level of IT support the entire time. We know that when we call with a request, it will be handled quickly and efficiently which keeps our business moving forward. They have a great staff and are a great partner to have. I highly recommend them.
Protechnical staff are always helpful, efficient and knowledgeable. IT issues are handled quickly and effectively, whether we email or call them in. Sometimes additional projects are even finished before the deadline, which is always …
Lewis was great to work with in solving the issue. Very professional.
Great company! One of the best decisions I have made in the past decade is choosing them as our IT partner. They keep our complicated business safe and operational every day of the year. They have fought off ransomware and protected us …
Super easy set up over the phone. I was up and running my office computer from my home in a matter of minutes
They are a very professional and excellent team. They have been serving my company for more than 7 year. I feel stress free whenever I have any problems with network or computer.
ProTechnical have provided our complete IT services for over 6 years now. Their response times, technical knowledge, professionalism and diligence in completing tasks is impeccable - Highly recommended! NSM Construction, Truckee CA
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