Intertech Eagan - MSP Reviews, Trust Score & AI Analysis

Intertech, Inc. operates as a Balanced MSP with notable strengths in Helpful support team. The company appears best suited for 25-100 employees organizations seeking Standard IT support.
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⭐ 4.7 (187 reviews) AI Trust Score: 94/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Intertech

94
Trust Score
25
Analyzed Reviews

😊 Positive: 96%

😐 Neutral: 4%

😠 Negative: 0%

🌐 Visit Website

Eagan, Minnesota

Intertech Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
training
intertech
instructor
class

AI Review Intelligence Summary

Based on 25 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Shenita Glover

BEST TRAINING EVER!!! I attended a four day Java training session here and absolutely loved it. The staff was beyond friendly, and the overall atmosphere was warm and inviting. The instructor was well versed in the subject and was able to drive home key concepts through engagement, teachable moments, and real world examples....

Julia Longtin

I really enjoyed the training at Intertech. The teacher was excellent, he was fully engaged with us and would answer our questions and make it a discussion around the lecture and slides. The pace of the class was pretty good, we had ample …...

A. Tomasek

I took the Certified ScrumMaster (CSM) training here early October 2018. The office and conference room was clean, well stocked and the staff was friendly. A+ snacks made the experience extra nice. Lonnie was a fabulous coach and I …...

Susan Plettner

Intertech did an excellent job with the Scrum Master Certification Course. The course/training itself was very good and informative. Very interactive and the instructor, Lonnie, was amazing. She had so many real life experiences to share …...

Prasanna P

I highly recommend the scrum master certification training conducted by Intertech. The training material and teaching approach was designed very well for scrum beginners. The two day training program was packed with a lot of group activities that simulated real world scrum. Overall it was a great experience....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 25-100 employees organizations seeking managed IT services

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