Knowledge Transfer Consulting Services (Eagan) - 4.5/5 Rated MSP Reviews & Services

Knowledge Transfer Consulting Services, Inc. is a Security-First MSP based in Eagan, holding a 4.5/5 rating across 65 reviews. Customers most often mention Helpful support team, Security-focused operations, Professional client interactions. Best suited for 25-100 employees organizations seeking standard IT support.
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⭐ 4.5 (65 reviews) AI Trust Score: 68/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Security-First MSP

✨ AI Insights for Knowledge Transfer Consulting Services

68
Trust Score
27
Analyzed Reviews

😊 Positive: 81.48%

😐 Neutral: 0.00%

😠 Negative: 18.52%

🌐 Visit Website

Eagan, Minnesota

Knowledge Transfer Consulting Services Quotes?

Operational Assessment summary

Operational Scoring

70
Support
70
Communication
70
Technical
90
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Helpful support team
Security-focused operations
Professional client interactions

Most Common Customer Feedback Themes

Helpful support team
Professionalism concerns
Security-focused operations
kelly
testing

AI Review Intelligence Summary

Based on 27 reviews averaging 4.2 stars, overall feedback is strong. Customers most often mention helpful support, a security focus. Some reviewers raised concerns about professionalism concerns.

Customer Review Highlights

Nicole Moore

I went to this testing center to take my Insurance Exam. Everything went well in the beginning.The person helping me get settled was kind. 5 starts just for her! I wish I knew her name. But my experience with finger printing, that, not so …...

Angie Collazo

I unfortunately had to come 4 times for my PnC exam. It was a tough one but we got it done, service was a hit or miss but i never felt disrespected just rushed. I even had a technical difficulty once i went out and someone helped me, no …...

Deb Millington

This experience was extremely horrible. Very disorganized and very unprofessional. I took the special ed MTLE Sub test one and sub test two. The test questions were fine. The directions were very complicated for one. And they did not …...

Zachary Denne

Top notch service from Kelly and Grant. They gave me much needed encouragement and confidence to pass my test....

Brian Garrity

There are many testing facilities to choose from, but none of them have Kelly O. Testing can be stressful and intimidating, yet she made the entire process feel simple and manageable. Kelly was kind, positive, and genuinely pleasant to work …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Organizations prioritizing relationship-driven IT support
  • 25-100 employees organizations seeking managed IT services

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