IT Salt Lake City - MSP Reviews, Trust Score & AI Analysis

IT-Tech LLC operates as a Balanced MSP with notable strengths in Exceptional customer satisfaction. The company appears best suited for 1-25 employees (small business) organizations seeking Standard IT support.
IT-Tech LLC logo

Is this your business? Claim it — takes a minute, no separate signup needed.

Already have a CompareMSP account? Log in instead.

⭐ 5 (44 reviews) AI Trust Score: 89/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Support Responsiveness
Operational Profile Balanced MSP

✨ AI Insights for IT

89
Trust Score
25
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Salt Lake City, Utah

IT Quotes?

Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Exceptional customer satisfaction

Most Common Customer Feedback Themes

Fast response times
Security-focused operations
tech
business
stephen

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention responsive support, a security focus.

Customer Review Highlights

Steve James - CRE

IT Tech knows business technology and is well ahead of the curve when it comes to upcoming trends around things like AI-based hacking. They have a very hands-on proactive approach that's custom tailored to each business. …...

Ammon Collins

Stephen and his team are awesome and know their stuff with IT. I would highly recommend working with him for any network and security needs....

Clayton Stephenson

These guys are super knowledgeable, punctual, communicate, fair priced, and just all around good at what they do. I don't think I could ask for more. I would send my grandmother to them with out fear....

Daniel Atkinson

I have personally worked with IT-Tech on several businesses. I am continually impressed with how they keep up with technology and know how to protect businesses of various size to protect themselves from the many security network threats that are continually presenting themselves. I highly recommend them....

Samantha Wilcox

I met these folks through a business networking group I belong to, and I am nothing short of impressed. They really know their stuff and make the IT world much less intimidating for business owners like myself who feel less confident in that realm....

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

Leave a Review

Reviews are checked by our team before they go live.

🚀 Get Free Quotes

Questions & Discussions

Ask questions, share experiences, or discuss IT-Tech LLC.


No discussions yet. Be the first to ask a question about IT-Tech LLC.

When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

Estimate Potential IT Support ROI

Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.

Launch MSP ROI Calculator >>