ITG Computer & Network Services MSP Review: Ratings, Trust Score & Services in Lakewood

ITG Computer & Network Services is a Security-First MSP based in Lakewood, holding a 5.0/5 rating across 5 reviews. Customers most often mention Security-focused operations, Exceptional customer satisfaction. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 5 (5 reviews) AI Trust Score: 81/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
70/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
90/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Security Readiness
Operational Profile Security-First MSP

✨ AI Insights for ITG Computer & Network Services

81
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Lakewood, Washington

ITG Computer & Network Services Quotes?

Service Delivery Operational Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
70
Relationships
90
Security

Operational Characteristics Customers Frequently Mention

Security-focused operations
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Security-focused operations
always
years
back
eddie

AI Review Intelligence Summary

Based on 5 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention a security focus.

Customer Review Highlights

Nick Snow

I was pulling my hair out dealing with Microsoft, company email was down, losing money. Called Myna at ITG. Her tech was quick to respond, a few passwords over a phone call and email was back!!! YES!! . Huge thanks to the team, you guys are awesome....

Fields Roof Service Inc.

We've trusted ITG with our IT needs for over 10 years, and they've been an outstanding partner every step of the way. Eddie and his team manage everything from our onsite server, desktop computers, network security, Apple Business Manager, …...

Barbara T.

ITG has been helping me for at least 15 years. They always solve my problems. Tyrone really understands my mess ups and always manages to get me back online. I will always count on ITG. Competent and trustworthy....

Mary Hammar

9:30am appointment. Billie arrived on time and gave the Very Best Customer Service possible. My wife and I owned a retail company for over 30 years so we know what great customer service is. Billy got our computer working like new....

Terry Bender

Excellent service by Eddie and Billie always. Would highly recommend!...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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