ITRemedy Reviews, Services & Trust Score
✨ AI Insights for ITRemedy
Trust Score
Analyzed Reviews
😊 Positive: 96%
😐 Neutral: 2%
😠 Negative: 2%
Richardson, Texas
ITRemedy Quotes?Service Delivery Analysis
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- Businesses needing highly responsive support
- Companies needing advanced technical troubleshooting
- 10-100 employees organizations seeking managed IT services
Estimate Potential IT Support ROI
Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
Launch MSP ROI Calculator >>Situations Where Alternatives May Be Worth Comparing
- Businesses with advanced cybersecurity compliance requirements
- Organizations preferring providers with larger review histories
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
IT Remedy, also known as Happy Computer, is highly praised for its professional, timely, and effective IT support services, including network maintenance, virus removal, hardware repairs, and VOIP phone system installation. Customers appreciate the knowledgeable and courteous staff who communicate clearly and provide cost-effective solutions. Long-term clients commend the company's reliability and proactive approach. While most reviews are positive, highlighting excellent customer service and technical expertise, one negative review mentions high costs and poor customer interaction. Overall, IT Remedy is recommended for both individual and business IT needs due to its responsiveness and quality of service.
Customer Review Highlights
The people here are so nice. Helped me out when I was in a jam. Went to 3 other places first with no success. Highly recommend...
ITRemedy has been maintaining our network and workstations since 2005. Hap and his crew have been a pleasure to work with. They have always solved any issue in a very timely manner and I would recommend them to anyone looking for an IT Company. They also installed and maintain our Fonality VOIP phone system....
NPC, LLC has been using ITREMEDY for a little over 5 years. When my company first hired me on, they did not have a stable IT support team until ITREMEDY got involved. ITREMEDY offered managed services for desktop/laptop and server support …...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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