J2 Cloud Services, LLC

They keep calling, and calling, and calling..... I have left many messages to have these automated systems to stop calling, but it fails each time. They just keep calling.

Response from the owner

These guys are frauds, they offer you free trials of fax solutions but then refuse to unsubscribe.

They keep cold calling my home number. Really obnoxious.

Be Careful! they claim 30 days free trial period but then onward they charge your credit card without any warning! The are really had to reach for cancelling your "subscription"

Awful company, they make it almost impossible to cancel your subscription. You can only cancel by phone, and there is no option when you call to cancel. You have to choose "upgrade your service" to cancel. Will not offer a refund for the …

As many others I struggled about 10 days to get my refund and cancellation of account. Nobody answers the phone, you have to wait hours. This is the worst internet experience I have done. …

Absolutely MISERABLE experience.

J2 Solutions has become the parent company for many of the online faxing …

What a horrible business. Wish I could give 0 stars. Been with them for 10 years as a onebox customer. We have now grown out of it and have purchased a phone system. Guess what? Cant take the published local numbers with us. Going to have to rebrand everything. I would NEVER recommend these people.

Took months to get refunded for overcharges. It's my opinion that their customer service is badly in need of training.

I signed up for the trial. Before the 30 days were over I went online to cancel and you can only do per the chat (this is per the MyFax FAQ section). The chat was not working so I emailed both the support and sales email accounts I …

The right hand doesn't know what the left hand is doing! I'm getting faxes coming in on my voice line at least 2-3 times per hour. I get transferred to somebody who doesn't speak English well at all and I get placed on an indefinite hold. I've got to wonder how they would feel if the roles were reversed! FUMING !!!!

They own eFax, which purchased the MaxEmail. I had been using MaxEmail for $20 annual fee. They billed me automatically for $80 and when I cancelled immediately, refused to give any type of refund. I tried to contact them and received no …

zero stars the WORST customer service. lousy technology

This people keep calling and CALLING me 3 or more times a day; when I answered they asked for my husband and I say he works you will not talk to him., PLEASE DO NOT CALL ME AGAIN. She answered: I am sorry but HE needs to tell me that!!!!! …

Bought the best fax service (Metrofax) turned it into a poorly supported barely functioning disaster. The idiots even replaces there state of the art website with a much earlier version (simple email site) without normal functions. A STEP BACKWORDS!

BEWARE of this company. I used this company a couple of months around 7 years ago. I switched from eFax to send2fax at that time, yes 7years ago. Yesterday I received a phone call from employee Shannon ext 1290 asking me credit card over …

Great service. The Hollywood team always gets what I need done with no issues. Many of the negative reviews are because a custom did not understand the systems and want them to do something they were not intended for. Sour Grapes.

Absolutely shocking service. Have been a customer for over 10 years of Web24 that J2 took over. They migrated my email and it has been the biggest cluster **** ever. I have asked for cal back after call back. Over and over listened to sorry …

Is there lower than 1 star? There should be. This entity should be vastly ashamed of itself. Any company that HIDES the ability to cancel your account in a vastly confusing string of automated telephone keystrokes obviously has something to …

MyFax Central is not only a horrible service, but once I realized that and tried to cancel, they continued to bill me after I asked them to close the account. They told me the only way to close the account is to call them on the phone. …

Been trying to cancel service since 3/2018. Each contact with call center leaves me w yet another billed month for service. Each time promising something, each month getting billed. This company is untrustworthy, and the call center …

Crooks. Watch out for them. Endless boiler room call scam to sell bad services. Would give ZERO stars if possible.

Nightmare company, stay away very toxic. I've been with MyFax for over 4 years with multiple business fax lines so I know I little about this company. I put up with the bad customer service because I'm fully aware this is a deep …

I have to admit, I've been a long, long time customer of this company and regularly use the efax system, but their call center is a piece of crap, stocked full of a bunch of numb nuts in India who basically repeat every word you say and …

Horrible company with solutions to rob you blind.

I agree...ZERO stars would be better! Terrible company. They have an excuse for every problem and refuse to refund money even when they are clearly conning you. I am talking to a lawyer. It will be interesting to see if there can be a class …

NIGHTMARE COMPANY!! NEVER AGAIN!!!!!!!!!!!!!!!!!!

CUSTOMER SERVICE SUCKS!!!!
SAD TO SEE Maxemail CONSUMED BY EFAX

absolute scam. frauds. close these losers down. scum.

Trying to cancel their horrible service is a nightmare, as they will continue to charge your credit card despite being told that it is unauthorized. THEN, when you block your card and it gets declined on their end, they tack on fees that …

J2 rocks. I read some of the reasons these people said J2 was a terrible company, and each one of these people conveniently left off info in their reviews to induce sympathy. They also did not listen to instructions.

Excel Micro is one of your owned subsidiaries and has been HORRIBLE to work with. I wish zero stars was possible. Tech support inaccurate and unreliable. Billing is very shady - I tried multiple times to contact billing to ensure our …

I signed up for a free 30 day trail for efax. 6 months after cancelling they are still taking money out of my account. Cancelling again today, we'll see if they actually process it or scam me again.

I have used One Box for over five years now! Doesnt time fly?

They have always treated me nice, and been there to answer any …

Zero stars would be more appropriate. Awful company. We purchased one of their Campaigner marketing plans that was supposed to be based on the contacts you have. Warning - their prices aren't cheap and they won't tell you until you have …