K&B Communications in North Las Vegas: 4.9-Star MSP Reviews & Trust Score

K&B Communications is a Established, High-Volume MSP based in North Las Vegas, holding a 4.9/5 rating across 172 reviews. Customers most often mention Fast response times, Helpful support team, Strong communication, Professional client interactions, Exceptional customer satisfaction. Best suited for 25-100 employees organizations seeking high-touch IT support.
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⭐ 4.9 (172 reviews) AI Trust Score: 98/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
90/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 25-100 employees environments needing managed IT support
Support Model High-touch
Strongest Area Client Relationships
Operational Profile Established, High-Volume MSP

✨ AI Insights for K&B Communications

98
Trust Score
28
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

North Las Vegas, Nevada

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Operational Assessment summary

Operational Scoring

85
Support
85
Communication
70
Technical
90
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Professional client interactions
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Strong communication
Professional client interactions
Fast response times
work

AI Review Intelligence Summary

Based on 28 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, strong communication, professionalism, responsive support.

Customer Review Highlights

Painted Mirage Admin

Exceptional service and professionalism. They showed up exactly when they said they would and did an amazing job for us at our surgery center. 10/10 recommend! Thank you all....

Chong Yim

Kevin and his crew at K&B Communications did an excellent job installing our Ethernet runs. They were professional, on time, and completed the work quickly and neatly. Everything was well organized, tested, and worked perfectly. …...

Patrice Moore

K&B Communication is amazing very professional and work is top notch. I would recommend them to anyone looking....

Thomas Lucas

This crew was very efficient and professional. They went above and beyond making sure we were set up before they left. My experience in the past have seen some sketchy jobs but not with this crew . Great work...

Kristi Moore

I’m a small business owner and had Victor and Julio Improve my network connectivity for my studio. I was happy with their work. They communicated well on explaining things and I highly recommend KB Communications.. When I called Amnesty, …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • Organizations prioritizing relationship-driven IT support
  • 25-100 employees organizations seeking managed IT services

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