Kern County Child Support Services

The girl in the computer guest center is Alva I believe, she is just awesome! She helped me fill in a form online and made me copies and even offered to fax it for me. She didn't have to do any of that but she did and I completely saved a …

This branch is hard to deal with as a father they treat you as if you’ve had children with them their slogan is we are here to give your children a better life yet they only in force the county claims my children have never received …

I have tried to get a reduction for a few months now since they text me and said they would help me. I pay $800 a month, most of which is interest that will never go to my child. They are able to see your income but not look at the other …

They really try and help the kids.. They are always in the community spreading awareness. It is so important that both patents contribute to their children's future. We appreciate the work of child support workers.

I went yesterday to jave them fix some paper work.it was my very first time ever.been honest .I was scare.couse they tryed to contact me but one reazon or other. I never. Called or did any thing. Well.got inside put my name .and the …

Haven't had any problem really every time I call someone answers but there messing up my renewal they have been sent several emails an have not responded

Bandrupt's court was ok.

I love using the career center inside for jobs

They don’t do what they say, they try and call you at 4:36pm on a Friday but when you call back within 10 minutes all the sudden their closed while website says they don’t close till 5pm……

When they answer the phone they say "we help your child have a better life". this is a lie. My child now lives with me, i am a struggling single mother. her aunt was fraudulently collecting support for my daughter aty a time when the aunt …

I have recently been receiving back child support for my 30 year old daughter and 26 year old son. Two dead beets never paid anything. They got my daughters father first, whoand now on my sons father - can you believe he had the audacity …

By far the worst people to deal with. When you call to find out information, no one is at their desk. I asked to speak to a supervisor and guess what? They were away from there desk as well. They told me within 48 hours I will hear back from them, it's been 96 and still no word.

Absolutely Horrible Customer Service. These employees really sound like they hate their life, their job and everyone around them. Instead of making something easy, they make sure to make it difficult. God bless their mean souls

Clean, but never fun. Even if you are just visiting someone.

Early last year, the mother of my children, with whom I share "equal" physical and legal custody, opened a case against me with this office. Surprisingly, the court awarded me child support instead of her, despite the proceedings initiated …

I didnt visit for myself. But I gathered they were proffesional and courteous.

What u gonna do when tweeker kern county
Wants to keep ur child here to make money of u and let the crack head mom keep the kids. .its a shame.they want ur kids to be a fck ups .CHILDREN P.SERVICES..ARE REALLY BAD..JUDGE ARE WROST EVER..

Hella rude, never answers the phone. Can NEVER get the help you need. All stuck up woman who wont any any man take care of thier family.
When a man is trying to do the best for his family is sickening when other people just tell you how to support your family.

I just got screwed out of child support for the rest of this year because these people are completely biased towards mothers! They couldn't care less for the fathers who have full custody! They purposely wouldn't tell me when my court date …

Cant' even pick up a dam phone call. Always like this. Been waiting more than 10 minutes but I'm sure they do this on purpose since its 4 o'clock. I called Friday they were going to put me with someone I can talk to, they "accidentally" hanged up I called back right away and all I got was a sorry were closed! Pathetic!

The atmosphere is depressing in there. But it’s meant to be that way. “The more you know…”

Had a play area for kids, friendly receptionist.

As soon as you walk in they greet you and help you out quick.

Thank you for your work.

I would give no stars for the fact that if you a man or single father you get no help or respect, there mother left them and the system let's her walk away from her responsibility.Our Daughter 18 and our son is 17 not one visit or penny, to …

Even after years of paying off my child support I have to deal with them. Earlier this year I refinanced my home and was delayed because their was a lein on my home from Child Support Services, when I finally got a hold of someone they told …

Please audit the whole department. Things need to change for the better in kern County. State needs to do their job and step in.

They help you with child support and other child services.

Very poor service. Son's mother was arrested left the state and I've had full custody of our son for over 10 months. Mother hasn't even had visits yet this department hasn't stopped garnishment of my paychecks. I've called went in and done …

Utterly biased. In their support for the parent receiving CS, they will demean you and provide false information to on your case during the case and even in court. The child support attorney is a proxy of the parent receiving CS. They are supposed to be mutual.

Every time I’ve spoken with the Child Support Agency in Bakersfield, they’ve always answered my calls and made an effort to help me understand the process. There have definitely been times where I’ve dropped the ball on my end, which made …

What kind of review can you do on a Child Support Facility slash bankruptcy Court I honestly didn't know that it was there the inside was clean they had good security people at the front counter were nice and answered all questions

Having had to deal with this agency professionally on a legal matter I can confidently say that I am appalled at the level of competency among employees.

This places is the most biased place there is they are so nice to all the women that come in there and they are rude and short worded with the men and I've been in there more than once and it's always the same all the women are very rude …

Very unreliable and unprofessional. Takes about a week to get a call back, left notes on when they should call me, due to my work schedule and they can never call on the dates. When I asked to speak to manager, I was put on hold just for …

They were actually helpful

I wish I could rate this place 0 stars. Horrible. They never tried to find my child's father to get a case going, and the ONE time he reached out to them after years, they were trying to help him get visitation. What kind of place is this? Obviously it's visitation assistance, not child support.

Always trying to take every cent from you even when ur barely making it....

The best service I got in a county building in a long time ... Clean professional quick not the best place 2 go but by far the best county building I been 2 in Kern county

3 stars ,because it's all about who you get to help you out ,most wanna jist side with the mother ,I guess dad's cant be the mother too in most situations

I paid up so it's great. Wear a mask please.

very helpful and never make u feel uncomfortable about aituations

I happen to be an authority on this since I used to work for this office!??? Sadly, I've had to resort to this method of travel since they can't seem to collect any child support on my behalf. They're terrible at returning calls in a timely …

They will Fraudulently add money to your case and the case workers threaten you...

It's there to help the young children of Kern County

Fast service not like in L.A.

Oh how I would love to pay my child support, .. now if I could only legally drive to work,...hmm???

Worst place in the world and most of the workers do not care about the situation they will make it as worse as possible for the father please be careful make sure you ask a lot of questions and make sure they do what they say they're going to do cuz they do lie

0 stars isn't possible. This establishment is a joke - full of small town people with a chip on their shoulder. There is a serious bias happening. I am a stay at home mother - this means I have no income. I was working for a very short …

If your struggling and have no job get your lazy as a job for all woman and dad's...and about this company some agents are nice but mine is a total jerk I been paying my child support I miss one payment he wants to suspend my license I called him and i told him the situation he doesn't give one dam about it !!

All you guys are true they don't care about the interest of the kids and don't look out for Father's I been paying child support 17 year's and they haven't done nothing good for me or help me. They are worthless, and Kern County system really sucks and needs to change for the better of us great father's.

The people are helpful I don't have nothing against them I just don't like the system or the d.a.

(ZERO STARS; that one star was automatic in order to post) I'm with you, Christina Grace. The same exact situation, except it was the Paternal Grandparents that were collecting on one of my sons, while my son was living with me in an apt in …

They are siding with my child's father who is getting away with not paying child support in California since August of 2025. Every time I call they make excuses for him. I know this is not legal. He is pretending to be unemployed and this …

I have been trying to close my case for my 26 year old daughter. Who group home was getting some type of aid for her. Then charged me until she was 21 years old. How is it possible to collect on a mother that is receiving aid her dam self? Explain that.

Not willing to work out arrears payment plan. But did realease my license and started taking money from my already small check

they are very fast and really are there to help you

They like to take your money

100% scam how do I owe 36k and 34k of that is interest charges? They don't care about anyone's kids.

The Child Support office and workers have helped me collect child support for my son. If it weren't for them I'd have no help. Thank you to them

Very disappointed. My ex went from paying $1400 to $250 for 3 kids and didn't even have to show proof of where the other money is coming from! Yet they wanted me to prove his other income?? I felt like I was on trial. So rude and …

Very quick service. I'm always in and out in under an hour

This place won't collect from my ex who is almost 400,000 in debt because he never paid anything for his kids. But, they will charge my son more money than he makes for his kids because his ex lied on the paperwork. They apparently never …

It wasn't that bad not good but not baf

bad services they need to investigate more before deciding on taking income away from coparenting parents need a better system to show receipts with details on how the money is spent not on hair and nails

Very nice professional ppl

THE WORSE PLACE I'VE EVER WORKED AT! The call center workers here are too busy reading notes and judging cases to do what's right. If you dont talk to them right or if they are not feeling you, you won't get serviced properly. They won't …

Ladies in the front are very helpful.

Child support are nothing but crooks. Don’t care if you can’t pay your bills as long as they get there money. Best interest on the kids ya right. We are not all bad fathers. Child support is destroying good fathers. Some women know how to …