KitsapFixIt MSP Review: Ratings, Trust Score & Services in Bremerton

KitsapFixIt is a Established, High-Volume MSP based in Bremerton, holding a 5.0/5 rating across 241 reviews. Customers most often mention Fast response times, Helpful support team, Strong communication, Exceptional customer satisfaction. Best suited for 100+ employees (mid-size to enterprise) organizations seeking high-touch IT support.
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⭐ 5 (241 reviews) AI Trust Score: 99/100 Professional IT Partner Highly Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
85/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
85/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 100+ employees (mid-size to enterprise) environments needing managed IT support
Support Model High-touch
Strongest Area Support Responsiveness
Operational Profile Established, High-Volume MSP

✨ AI Insights for KitsapFixIt

99
Trust Score
25
Analyzed Reviews

😊 Positive: 100%

😐 Neutral: 0%

😠 Negative: 0%

🌐 Visit Website

Bremerton, Washington

KitsapFixIt Quotes?

Business Support Operations Analysis summary

Operational Scoring

85
Support
85
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Fast response times
Helpful support team
Strong communication
Exceptional customer satisfaction

Most Common Customer Feedback Themes

Helpful support team
Fast response times
Strong communication
screen
chris

AI Review Intelligence Summary

Based on 25 reviews averaging 5.0 stars, overall feedback is excellent. Customers most often mention helpful support, responsive support, strong communication.

Customer Review Highlights

Laura Dinstell

I called eight different computer technicians across the Olympic Peninsula after a service performed by another technician left my expensive work computer glitching and eventually unusable. Almost everyone I talked to gave me a different …...

Rosalind

Chris is the best!!!! Absolutely wonderful gentleman to work with, great and fair priced, just an all around completely amazing experience! Plus he did the impossible for helping me get all my contacts from a busted phone to my replacement!...

B Sorensen

Fixed the screen on my son's phone in a reasonable amout of time and wasn't too pricey!...

Ed Abele

5 star service. Thanks Chris! Fixed the sat-on/crushed phone previously, and rendered great service on the Dell 'puter. (dreaded blue screen of death).. thanks again ?☮️ …...

Heatherlynn Lizama

As a parent of a teenager, a phone is necessary to keep connected. We had a cracked screen and Chris was able to provide a quick TAT of repair. He was very responsive and provided updates via text. Approximately a week later, vertical lines …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • Businesses needing highly responsive support
  • 100+ employees (mid-size to enterprise) organizations seeking managed IT services

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