Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.
Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.
Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.
Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.
Evaluates long-term customer engagement, account management quality, and client relationship consistency.
Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.
😊 Positive: 88.00%
😐 Neutral: 0.00%
😠 Negative: 12.00%
Bremerton, Washington
Verizon Quotes?Based on 25 reviews averaging 4.5 stars, overall feedback is excellent. Some reviewers raised concerns about unhelpful support.
Worst company ever! I signed up for auto pay and went on vacation to az. While in the desert exploring my service got shut off. When I got back to civilization I got told my $175/month was actually $300. I paid it. The person I talked to …...
I typically deal with Verizon corporate stores but today we stopped at Victra and our experience there was nothing short of amazing! Our rep who helped us (Yoel) was outstanding and I feel was the best part of our experience....
Yoel was amazing. He was handling 4 customers at once and he was successful in helping all of them including me. Super nice guy and very knowledgeable. Would highly recommend!...
I came in because my phone was dying. Marc helped me get a new phone, transferred all my data, and taught me how to use it. I've been coming to this store for years and he has been the best one I have dealt with. He is especially great with customers who are as old as me. I highly recommend you look for him every time you come here....
Yoel was extremely helpful and,diligent in solving my activation issues. Very congenial store!...
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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