Liberty Computer Centre MSP Review: Ratings, Trust Score & Services in Des Plaines

Liberty Computer Centre is a Balanced MSP based in Des Plaines, holding a 4.2/5 rating across 5 reviews. Customers most often mention Helpful support team. Some reviews also note Limited review history. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.2 (5 reviews) AI Trust Score: 55/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Liberty Computer Centre

55
Trust Score
5
Analyzed Reviews

😊 Positive: 80%

😐 Neutral: 0%

😠 Negative: 20%

🌐 Visit Website

Des Plaines, Illinois

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Business Support Operations Analysis summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
getting
nothing
john
computers

AI Review Intelligence Summary

Based on 5 reviews averaging 4.2 stars, overall feedback is strong. Customers most often mention helpful support.

Customer Review Highlights

David Murray

Helped with swapping out my processor, motherboard, and heat sink so I could upgrade my PC with personal use and gaming purposes as it was getting old and slower. I brought it over there and very reasonable cost of services. Very helpful!...

Killah Kurlz

Hours are incorrect. Drove all the way here for nothing...

Ellen Alde

Came to my rescue, took care of issues in a timely fashion. Thank you...

Sandee Varjavandi

I added more computers to my network and nothing was working. I was doomed but searched the directory for someone near by. Within an hour John was in my office and getting me up and going. Liberty ended up networking and setting up all …...

mike hoffer

John and Ruth DelRe are the best! They are genuinely nice people who will do whatever they can to help you. We buy our computers and peripherals from them -- and they do all of our maintenance and support. We would be lost without them! …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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