Lighthouse Computer Solutions (Lebanon) - 4.5/5 Rated MSP Reviews & Services

Lighthouse Computer Solutions is a Balanced MSP based in Lebanon, holding a 4.5/5 rating across 10 reviews. Customers most often mention Helpful support team. Best suited for 1-25 employees (small business) organizations seeking standard IT support.
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⭐ 4.5 (10 reviews) AI Trust Score: 76/100 Professional IT Partner Established MSP

Operational Scorecard

Operational scoring combines customer sentiment analysis, service quality indicators, technical capability signals, and support responsiveness patterns identified across public review sources.

Support Responsiveness
70/100

Reflects responsiveness, helpdesk efficiency, ticket handling consistency, and ongoing support availability.

Communication Quality
70/100

Measures communication clarity, client responsiveness, status updates, and ongoing customer interaction quality.

Technical Expertise
70/100

Represents infrastructure expertise, cloud operations maturity, troubleshooting depth, and technical service capabilities.

Relationship Management
80/100

Evaluates long-term customer engagement, account management quality, and client relationship consistency.

Cybersecurity Readiness
70/100

Indicates perceived cybersecurity maturity, risk management capability, and infrastructure protection readiness.

Best For 1-25 employees (small business) environments needing managed IT support
Support Model Standard
Strongest Area Client Relationships
Operational Profile Balanced MSP

✨ AI Insights for Lighthouse Computer Solutions

76
Trust Score
5
Analyzed Reviews

😊 Positive: 100.00%

😐 Neutral: 0.00%

😠 Negative: 0.00%

🌐 Visit Website

Lebanon, Tennessee

Lighthouse Computer Solutions Quotes?

Operational Overview summary

Operational Scoring

70
Support
70
Communication
70
Technical
80
Relationships
70
Security

Operational Characteristics Customers Frequently Mention

Helpful support team

Most Common Customer Feedback Themes

Helpful support team
computer
place
problem
will

AI Review Intelligence Summary

Based on 5 reviews averaging 4.8 stars, overall feedback is excellent. Customers most often mention helpful support.

Customer Review Highlights

Joseph Novak

This is the second time I have used this business since I moved to Lebanon 2 years ago. I have been satisfied both times. Shop looks little run down, but the service is top notch. But, isn't that what it is about? Not how building looks, but getting computers repaired. }:>)...

Mary Sircy

Thank God I found this place!!! I am a student and cannot be without my laptop. Josh fixed it super quick and for a very reasonable price. I will definitely recommend this place to anyone needing computer work done....

Brian Miller

This place is wonderful, although I was looking for part and they do repairs they still tried to help out and even gave me a temporary solution saving my computer towers from disaster. If I have a computer problem I can't fix, this will be the 1st place I go....

Judy Bass

I have used LIghthouse Computer Solutions for all of my computer support, both for business and personal use, for the past 6 years and have always found them to be helpful, PATIENT, prompt & very efficient with reasonable charges. I am …...

Lee Nutter

The back panel of my computer had broken at the right hinge, and Best Buy's Geek Squad was going to charge me $100 just to diagnose the problem. An employee at the nearby Office Max recommended Lighthouse to me, and I'm glad that I took his …...

Review Data Sources

Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.

Google AI Sentiment Analysis Review Pattern Detection

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When This MSP Is A Strong Fit

  • 1-25 employees (small business) organizations seeking managed IT services

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