MainStay Solutions Reviews, Services & Trust Score
✨ AI Insights for MainStay Solutions
Trust Score
Analyzed Reviews
😊 Positive: 75%
😐 Neutral: 10%
😠 Negative: 15%
Fort Wayne, Indiana
MainStay Solutions Quotes?MSP Intelligence Profile
Operational Scoring
Operational Characteristics Customers Frequently Mention
When This MSP Is A Strong Fit
- 10-100 employees organizations seeking managed IT services
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Businesses comparing managed IT providers often evaluate operational efficiency, downtime reduction, cybersecurity risk reduction, and long-term support costs.
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- Businesses with advanced cybersecurity compliance requirements
- Multi-location enterprise infrastructure environments
Most Common Customer Feedback Themes
AI Review Intelligence Summary
Mainstay Solutions is praised for its quick, efficient, and friendly IT support, with many customers highlighting knowledgeable staff and excellent customer service. Long-term clients appreciate their reliability and prompt problem resolution. Specific team members like Jackson and Jared receive commendations for their expertise and onsite support. However, a few reviews express dissatisfaction, citing uncooperative behavior and concerns about contract termination and software remnants, as well as questions about the company's integrity. Overall, the majority of feedback is positive, emphasizing professionalism and effective solutions.
Customer Review Highlights
Quick, efficient, friendly solutions and support....
They stay right with the problem until it is corrected. Sometimes it is quick, sometimes it takes a little longer. Good people to work with...
Professionally, they were uncooperative at best. Even months after they supposedly ended our contract, we still find pieces of their software on our systems. …...
Review Data Sources
Customer sentiment analysis, trust scoring, and operational insights on this page are generated from publicly available Google my business reviews, ratings, direct review submissions and service-related feedback aggregated from online platforms.
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